Location: We offer in-office, hybrid and remote work flexibility. Candidates across Canada are welcome to apply.
Who we are: HUB Customer Central (HCC) is a leading insurance contact center in Canada, based in Windsor, ON. Our technology-driven and digital expertise is unique, making us an industry trailblazer. We are affiliated with HUB International, the fifth largest insurance brokerage in the world with 16,000 employees and more than 475 offices.
Why we are different: In 2021, HUB won the prestigious Stevie Award for Employer of the Year – Insurance. This award recognizes the world’s best companies to work for and their ongoing commitment to the growth, development, and wellness of employees. We’re about communities too. HUB/HCC is committed to a formal program – HUB Gives – that encourages employees to donate their time, creativity, and passion to community causes. We believe in contributing to where we live, work and play.
Reporting to the VP of Business Intelligence, the role of the Business Intelligence and Finance Administrator is to complete insurance carrier statement reconciliations to the company Broker Management System and make necessary adjustments for all HCC business units. The role also includes working with other Business Intelligence team members to create efficiencies in processes and where applicable redesign processes to enhance and streamline workflows utilizing the software tools available.
Responsibilities:
Complete insurance carrier statement reconciliations to company Broker Management System and make necessary adjustments for all HCC business units
Assess and validate completeness of data through matching of transactions
Identify correcting transactions and determine if correcting entries are required
Work with operations to eliminate issues and identify recurring issues and trends for improvement to data integrity
Maintain database of carrier statements
Compile and validate external broker commission payments and provide to accounting for processing
Compile and validate internal producer commission expenses and provide to payroll for processing
Maintain revenue and commission expense models for HCC business units
Summarize, validate and report on agency bill net premium owed to insurance carriers
submit to accounting for processing
Maintain accounts receivable sub ledger
Provide communication to relevant parties to ensure timely collection
Review, summarize and provide cheque requests to accounting for client refunds, facility and other amounts owed
Calculate joint venture payments and provide to accounting for payment
Summarize and submit RST payments to accounting
Prepare various analysis on revenue and expense as required
Prepare and distribution daily, weekly and monthly reporting to customers
Work with other Business Intelligence team members to create efficiencies in processes and where applicable redesign processes to enhance and streamline workflows utilizing software tools available
Support Manager, Business Intelligence in day-to-day needs
Qualifications:
University or college background in finance, accounting, data science or analytics
2-3 years work experience in a finance, accounting, or business intelligence area
Intermediate knowledge of excel and other Microsoft office tools
Strong knowledge of reconciliation process and principles
Experience in the insurance industry a plus
Understanding or experience with Broker Management Systems desired
Knowledge of SAS software suite (Enterprise Guide, Visual Analytics) a plus
High degree of professionalism and ability to handle confidential and sensitive information
Strong communication skills
Ability to work independently and take initiative to perform job duties
Ability to work remotely or in office as desired
The Perks:
Group Health and Dental Benefits.
RRSP Company Matching Program.
Paid vacation, sick and personal days.
Employee discounts on personal, home and auto insurance policies.
Corporate discounts on gym memberships and other services/products.
Company-paid Employee and Family Assistance Program.
Health and wellness initiatives.
Ongoing recognition programs and opportunities for advancement.
Our Commitment:
An environment that fosters continuous learning and improvement.
A leadership team dedicated to your growth and success.
To listen. Our employees have great ideas. We implement them.
Appreciation of your efforts. Every day.
Take the first step toward creating a future that combines a diverse and challenging work environment in a rapidly growing company that offers significant opportunity for advancement and growth.
If you require assistance or accommodation during our recruitment process, please notify Human Resources so that we can review and consider how we may be able to assist you based on your individual needs.
#WeAreHCC
www.hubcustomercentral.com
www.hubinternational.com
Department Accounting & Finance
Required Experience: 1-2 years of relevant experience
Required Travel: No Travel Required
Required Education: Bachelor’s degree (4-year degree)
Hi, we’re HUB.
In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.
When you partner with us, you’re at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.
And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.
About HUB International
Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.
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