Medline Canada stands at the forefront of healthcare, providing expertise and a breadth of solutions for every care setting. With 550+ employees, including 100 dedicated sales and clinical professionals and eight distribution centres located coast-to-coast, Medline Canada is proud to serve the entire continuum of care.
As a leading partner in healthcare, Medline Canada’s sole purpose is Together Improving Lives – this means being deeply committed to the health and well-being of our customers, employees, partners and our communities. We employ a diverse group of top talent focused on growing and making a difference in the lives of Canadians, coast-to-coast.
Compensation is only one part of the Employee Value Proposition that Medline Canada offers our employees. As part of our mission, we offer one of the most competitive and engaging employee experience programs in Canada, which includes:
Collaborative work environment with highly engaged employees
Market competitive compensation and benefits plan, including LTD & Insurance
DPSP match program
Annual Employee Appreciation Week
Paid vacation and personal days
Lifeworks® Employee Assistance Program (EAP) Resources supporting mental, physical, family and financial well-being
Career growth and training programs
Open communication with Senior Leaders
Tailored incentives for eligible employee groups, such as home office reimbursement and Sylvan Learning Centre credit
Employee referral program
Education support programs
Fitness subsidy
Recognition programs
Social activities
And much more
Job Description
Assist customers throughout the buying process
Greet customers and discuss type, quality and quantity of merchandise sought for purchase
Advise customers on use and care of merchandise and provide advice concerning specialized products
Estimate or quote prices, credit terms, warranties and delivery dates
Inspect and verify incoming goods against invoices or packing slips, record shortages and reject damaged goods
Assist in display of merchandise and ensure the inventory on the floor is set up and organized appropriately
Conduct sales transactions and process customer purchases on the POS system in a friendly and professional manner
Stay knowledgeable about the company’s products in order to promote them to customers effectively
Answer phone calls and assist customers over the phone
Complete other duties as assigned
Qualifications
High school diploma required
Previous experience in a retail setting a strong asset
Exposure and experience in the healthcare field a strong asset
Experience using point of sale system an asset
Knowledge of orthotics, compression stockings, mastectomy products, orthopedic braces, and other related products a strong asset
Retail experience considered an asset
Maintains positive attitude and demonstrates the utmost in professionalism at all times
Excellent oral, written & telephone communication, along with tact, diplomacy, and a strong customer service orientation
Demonstrates a courteous and effective sales demeanor
Ability to prioritize work activities and accepts multiple job duties
Maintain effective working relationships with customers and other staff members in person and over the phone
Proficient in Microsoft Office
SAP experience considered an asset
Ability to lift up to 50lbs
Additional Information
Medline Canada is committed to diversity and inclusivity and we encourage applications from members of groups that have been historically disadvantaged and marginalized, including First Nations, Metis and Inuit peoples, Indigenous peoples of North America, racialized persons/persons of colour and those who identify as women, persons with disabilities and LGBTQ+ persons.
Medline Canada is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). We endeavor to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.
All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.