Humber College Looking for Admissions Advisor, Office of the Registrar – FT Support at Toronto, Ontario, Canada Full Time

At Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a leader in polytechnic education. Humber employees are a diverse group of committed, caring and fun-loving people.

We take finding and growing the right talent very seriously. We strive to find and nurture extraordinary employees who bring their best each day.

If you are interested in working in higher education and are looking to contribute to the largest polytechnic College in Ontario, as we shape the future of our students and communities, here is your opportunity to join our team.

Job Details

Position Title: Admissions Advisor

Status: FT Support

Hours per week: 35 Mon-Fri 8:30am-4:30pm

Faculty/Department: Office of the Registrar

Campus/Location: North Campus **this is a hybrid position – the successful applicant must be comfortable working on-site (on-campus) at minimum three (3) days per week**

Salary: Band E (Min $26.73 Max $31.00)

What You Will Do

Under the direction of the Manager, Admissions, the Admissions Advisor provides overlapping front line support services for a broad range of initiatives in the Office of the Registrar. The primary role of this position will be focused on providing expert advice and assistance regarding college Admissions related questions and processes for full and part-time students while providing general knowledge assistance in other areas as required. This position reports to the Manager, Admissions and will be assigned to work within a workgroup where day-to-day activities will be monitored by the workgroup lead for the area.

The Admissions Advisor must retain a wide range of knowledge on programs, courses, academic policies, Humber and Ministry of Colleges and Universities (MCU) policies and procedures and college services. The incumbent at times may deal with sensitive and highly confidential information and communicates directly with prospective students, applicants, guidance counsellors, parents, faculty, college administrators, and other authorized third-parties.

Specific Types Of Assistance Or Information Requests Will Include

• Reviews OCAS applications to determine program eligibility
• Advises and communicates with prospective students and applicants on various Admission related issues and concerns including, the OCAS process and Humber admissions requirements, admissions testing and audition requirements, and advising students of alternative programs if their first choice is full or applicant is not qualified
• Requests and evaluates documents required for the application process
• Supports the Recruitment and Admissions process for the College

The position is focused on providing information and services through multiple service paths including: in person; in writing by e-mail or standard post; by telephone; or other electronic media. The incumbent is expected to work on various assignments associated with the Office of the Registrar that have guidelines and strict deadlines whereby the individual is required to coordinate multiple priorities and deadlines effectively.

Hours Per Week

35

Position Type

FT Support

Payband

E

Work Locations

North Campus

Job Family

Student Affairs and Services

Duration of Need

Full-Time

Deadline to Apply

Nov. 2, 2023

Job Posting

10/25/23

Department

Office of the Registrar

What You Bring To The Role

Education: Two (2) Year diploma or equivalent within the field of Public Relations, Accounting, or Business.

Experience: A minimum of two (2) years of related experience. The candidate must demonstrate use of initiative in both planning of work and in taking a pro-active approach to addressing customer concerns. Practical experience in a complex service environment is required, along with excellent interpersonal, listening, and customer service skills. The candidate must demonstrate organizational skills and the ability to handle multiple tasks, frequent interruptions, fluctuating volumes, and ongoing deadlines. Additionally, excellent oral and written communication skills and the ability to explain complex policies and procedures effectively is required. Strong computer skills including knowledge of e-mail software and Microsoft Office Suite specifically in Excel is an asset. The candidate must have the ability to work well under pressure while demonstrating confidence and good judgement along with the ability to remain calm when dealing with difficult people or situations.

Successful Applicants

• Must have access to a reliable internet connection.
• Must have a suitable and private work space to take calls from home/remotely.
• Comfortable with on-site/on-campus work (e.g. printing offers of admission, receiving incoming mails/transcripts, etc.)

What’s in it for you?

• An opportunity to have an impact with a post-secondary institution, poised to do great things.
• Diverse, hard-working, committed team of people who care about each other.
• Tools and technology that will allow you to succeed at your job.
• Amazing perks
• Highly supportive work culture

At Humber College we don’t just accept difference — we celebrate it! Experience comes in many forms, skills are transferable, and a progressive mindset goes a long way at Humber. If your experience is close to what we’re looking for, consider applying and tell us why you are a great candidate for this job. Find your Spot at Humber!

We thank you for your interest in working with Humber College. Only applicants selected for an interview will be contacted. Consideration for Support Staff and Academic positions will be given to internal employees in accordance with the respective Collective Agreements.

Equity, Diversity and Inclusion

Humber College is committed to a workforce that reflects the diversity of our students and our city. We actively seek Indigenous Peoples and individuals from equity-deserving groups with demonstrated skills and knowledge to deal with all aspects of equity, diversity and inclusion in a post-secondary environment.

Accommodation

Humber College is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Our HR Generalists will work with applicants requesting accommodations at any stage of the hiring process. This document is available in alternate formats upon request.

Anti-Discrimination Statement

At Humber College, all forms of discrimination and harassment are prohibited. Students and employees have the right to study, live and work in an environment that is free from discrimination and harassment. If you need assistance on concerns related to discrimination and harassment, please contact the Centre for Human Rights, Equity and Inclusion http://hrs.humber.ca/human-rights-equity-diversity.html or the Office of Student Conduct at [email protected]