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Our client is hiring a Bilingual (ENG/FR) Customer Care Representative and if you want to work for one the the GTA’s most consistently ranked Top 40 Employers and best employer for new grads keep reading!
Growing your career with them means:
- Working in an inclusive & diverse work culture
- Being part of a team that is collaborative, motivated and love what they do!
- Casual & laid back environment where employee satisfaction is a priority
- Access to growth opportunities within multiple divisions & you are not pigeonholed into one dept or sector.
- A dynamic industry that’s fun & offers lots of learning
- Career you can be proud of and a brand you will love representing
- An opportunity to showcase your talent, strengths and level up your career!
- Starting base salary of 50-55K + signing bonus
- Work from home days are Monday & Friday/IN office Tuesday, Wed. & Thurs.
Key responsibilities:
- Provide first call right answer support to clients with regards to their Financial Service needs
- Ensure accurate administrative entries and upkeep customer files
- Evaluate financial data and implement a strategy to support clients contractual responsibilities
- Answer inquiries both outbound and inbound concerning financial transactions
- Provide the utmost in customer experience and help customers understand or maintain on time payment schedule to increase their financial standings
Qualifications:
- Excellent verbal & written communication skills
- Previous customer service experience in financial services is an asset
- A passion for helping people & establishing excellent rapport with customers
- Strong analytical, problem solving and some degree of being able to negotiate simple strategies
- Completed High School, College or University degree
- A collaborative & flexible team player
If you are seeking a fun and dynamic work environment,, want to be part of a diverse group of individuals who value teamwork, respect, personal & professional growth with long term potential to develop a career you will be proud of do not hesitate to apply today!
Job Type: Full-time
Salary: $25.90-$28.21 per hour
Benefits:
- Casual dress
- Company events
- Flexible schedule
- On-site gym
- On-site parking
- Paid time off
- Work from home
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus pay
- Overtime pay
- Signing bonus
Education:
- Secondary School (required)
Experience:
- Customer service: 2 years (preferred)
Language:
- French (required)
Work Location: Hybrid remote in North York, ON
Application deadline: 2023-02-15
Expected start date: 2023-02-27
