The Opportunity
We are looking for an IT Specialist to join our Workplace and Technology team! You will get to work in an exciting, dynamic environment where the days are diverse and definitely not boring. In this role, you’ll be serving our various teams and will possess a skill set that caters to many disciplines, hardware and software configurations. This is a unique opportunity to grow and develop within an expanding team and company. This role will ensure our team members are fully supported and that our technical infrastructure runs smoothly.
An IT Specialist’s Impact
Hardware/Software management
Handle hardware and software issues
Purchase and deploy software
Software asset management & assignment
Perform regular audits of all subscriptions & licenses to ensure inventoried and checked in/out as required
Manage & administer GSuite & all supported platforms
Manage & administer AWS, GCP, websites and DNS
Equipment procurement & deployment
Assist in the deployment of new IT system and services
Maintain the accuracy of hardware and software inventory
Carry out troubleshooting on hardware and software issues
Your Track Record Includes
IT Certification (A+, MCSE, etc.)
At least 2 years of full-time IT support work experience
Understanding of network systems and architecture
Familiarity with website and domain management
Experience of operating a ticketing system
Familiarity with various operating systems and platforms
Accountability, ability to prioritize and make decisions
Excellent communication skills
Hyper Hippo Welcomes Everyone to Apply!
Hyper Hippo is an equal opportunity employer and we celebrate every single person and what makes them unique. Having a workforce composed of individuals with different experiences and backgrounds allows our team to make better decisions and create new and exciting ideas to bring to our players. We strive for every Hippo to feel a true sense of belonging and trust.
In your application, please feel free to note which pronouns you use and please reach out if you require any accommodations or support during the recruitment process.
Compensation Package
Competitive salary and extraordinary incentive plan tied to company goals
Extended health, dental & vision benefits, a health & wellness spending account, and an employee & Family Assistance Program
3 weeks vacation + paid winter holiday closure + 10 paid personal/sick days per year
Annual $3,000 self development budget to attend conferences, courses, training – you name it!
Work Style Benefit – $100/month stipend to help cover the cost of parking, home internet, fitness apps – whatever you need to be comfortable working from home or in one of our hub offices!
Home Ergonomic Benefit for your home office – $1,000
Paid short or long term parental leave
Charitable gift matching up to $1,000 per year for recognized causes that you support + 3 paid volunteer days per year
We’re Digital First!
We have 3 hub offices located in Kelowna, Vancouver and Seattle along with remote employees across North America
Our hub offices are accessible and set up to accommodate your preferences; from casual drop-ins, to a dedicated desk, it’s up to how you work best!
If you’re based outside of one of our office hub locations, you can work remotely, with some occasional travel to BC
What We’re Building at Hyper Hippo Entertainment
Hyper Hippo is an award-winning entertainment studio, driven to entertain, connect, and inspire billions of fans around the world.
Founded in 2012, by the creator of Club Penguin, Lance Priebe, Hyper Hippo is the studio behind the smash-hit idle games, AdVenture Capitalist (with 50+ million players), and AdVenture Communist – a cult mobile hit. Hyper Hippo brings together an exceptionally creative team that is relentlessly focused on innovating and exploring new forms of entertainment.
The Victims and Vulnerable Persons Division seeks a motivated person to be the first point of contact for the Victim/Witness...
Apply For This JobEQUANS est à la recherche d’un(e) Stagiaire programmeur/programmeuse TI à l’aéroport de Montréal . EQUANS est la nouvelle entité autonome...
Apply For This JobNous livrons des solutions technologiques dans le domaine des alumineries aux niveaux internationales et nous recherchons un Chef de produit...
Apply For This JobJob Posting: Position: Fire Protection Designer – (London, Kitchener, Hamilton Branches) About Vipond Inc: Vipond is a National Life Safety/Security...
Apply For This JobCompany Description We are a global team of dedicated and experienced architects, engineers, planners, designers, and technology professionals who share...
Apply For This JobLCBO Location Address: 100 Queens Quay East, 9th Floor, Toronto Number of Openings: Job Posting Description: Product Manager Do you...
Apply For This Job