Ignite Technical Resources. Looking for Technical Lead BHJOB13022_12505 at Vancouver, BC Full Time

• To understand & document technical requirements/considerations, risks, tools to support deployment activities, etc.
• Support the completion of detailed assessments (i.e., current state, device & site readiness, feasibility, risk, etc.) for Office 365 and Windows 11, with a focus on Windows 365 Cloud PC enablement (including work to support Citrix Cloud Service – i.e., Thin Client expansion).
• Support and provide expert technical knowledge and solutions to technical blockers.
• Note: to be discussed/validated with DMST & Tech Services technical SMEs & Technology Working Group (TWG) members.
• Liaise with (e.g., DMST SMEs, team members, etc.) to conduct research and testing; as well as document findings and recommendations.
• Develop solution & technical design documents, requirements analysis, use cases, process flows, procedures, and policies.
• Co-lead the design, development, and implementation/rollout plan for Office 365 and Windows 11, including framework and recommendations to support Microsoft Software as a Service (SaaS) model and/or Citrix Cloud Services (supporting expansion of Thin Clients across VPP).
• Contribute “as required” to the completion of an Access Database Management strategy to be leveraged to inform/align with and support the migration of Office 365, future OS upgrades, and Citrix Cloud Services re: Thin Client Expansion.
• Provide support and technical insight/recommendations to the development of an Office 365 and Windows 11/365 deployment strategy, approach, and plan (i.e., early adopters/pilot groups, shared devices, etc.) inclusive of and/all technical requirements; including a plan for the removal of existing Office versions (e.g., 2016, others).
• Support rollout of Office 365 suite of applications as required.
• Provide/document recommendations on how to manage/rollout future Office 365 updates (e.g., channels, frequency, groups, etc.), testing – application readiness/compatibility, etc.; as well as support structures, tools, resources, related documentation, process, change/communications, etc. to enable DMST team to support and maintain long-term/ongoing.
• As required, support/provide technical recommendations for the development of future Business Case(s) and/or Briefing Notes to obtain any/all additional funding needed re: Windows 11, Windows 365 Cloud PC enablement, and/or Citrix Cloud Services implementation.
• Perform other project activities as directed by the Snr. Project Manager, as needed.
• Perform other duties and project activities as directed.
• Contribute to business/clinical engagement, DMST governance, Project Delivery Steering Committee (PDSC), and status meetings.
• Provide project status updates, address actions, and support/contribute to issues/risk management activities.
• Support delivery/completion of core activities (e.g. strategy, planning, schedule, reporting, and risk/issues) to ensure DMST and the project’s ability meet required timelines and deliverables, as well as issue escalation and resolution.
• Work cross-functionally to solve problems and implement changes.
• Work in collaboration with the DMST sustainment team to integrate and align planning, solutions, and readiness activities.
• Develop reports and technical assessment-related work within project schedule timelines.
• Identify, present, and support the implementation of technical solutions/changes required to enable Office-dependent applications to work with Office web applications.
• Creation of any/all supporting technical documentation, diagrams, workflows, etc.
• Design and establish an in-place upgrade strategy for Office 2016 to Office 365, and Windows 10 to Windows 11/365 (SaaS), taking into consideration, licensing, workflows, user impact plus other.
• Deployment rollout plan and removal of existing Office products to successfully support migration to Office 365, Windows11/365, and/or Citrix Cloud (Thin Clients).
• Submit deployment rings to NTT Data and ensure technical implementation occurs as designed; provide status updates/reports for leadership and site sponsors.
• Documented approach to tracking deployment rings, production stage rollout, others), including any support/knowledge materials needed.
• Support/resolution of issues/escalation as they rise; aligning with processes within DMST and/or other teams (IMITS, Tech Services) or Vendor Partners (NTT Data).
• Creation of key deliverables to support the transition to steady-state operations related to Office 365 and Windows 11/365 to ensure successful handover and ongoing support for future updates.
• Contribute to the completion of a Windows 365 and Citrix Cloud Strategy document(s), detailing its applicability within the environment from a technical, financial, and user experience standpoint.
• Materials needed to support Business Case and Briefing Notes to obtain any/all additional funding needed re: Windows 11, Windows 365 Cloud PC enablement, and/or Citrix Cloud Services Implementation.
• Presentations to support DMST Governance (e.g., Technical and Business/Clinical Working Groups, etc.)
• Other deliverables as defined by DMST Leadership and/or Project Team Sr. Project Manager.

• Experience working on technology projects in a healthcare setting; with a focus on achieving an excellent user experience.
• Superior analytical skills including the ability to comprehend, analyze and resolve complex issues.
• Intermediate business analysis skills and experience in business/clinical process development and re-engineering.
• Ability to extract information and knowledge from complex sources.
• Ability to effectively navigate and deliver results in a large, complex, and ambiguous IT environment
• In-depth understanding of Microsoft offerings (operating systems, Office suite of applications), and principles of Software as a Service.
• Ability to independently deliver work results, coordinate, prioritize and complete multiple tasks.
• Prior experience collaborating/working with various stakeholders: IT professionals, Business and Clinical Senior Management teams, Executives; and vendor partners.
• Strong verbal and written communication skills with the ability to explain technical concepts and topics to non-subject matter experts.
• Excellent MS Office skills: spreadsheets, word processing software, and presentation software.
• Demonstrated successful experience working on a technical implementation project; healthcare experience is strongly preferred.

• Experience working within the BC Health Authorities.
• Experience implementing Office 365 in a public sector organization.
• Understanding of Microsoft’s licensing model and the downstream impact on the end users.

About Ignite Technical Resources.:

Founded in 2005 and headquartered in Vancouver BC, Ignite Technical Resources has been the preferred IT Staffing provider for many of Canada’s largest and well-known organizations for over 15 years.By specializing in Information Technology, we ensure that our processes are focused exclusively on providing qualified IT Professionals and our commitment to speed ensures your teams and projects are staffed quickly and efficiently. Our years of experience provide us with one of the most well-developed networks of candidates in the Canadian market. Come see why Ignite Technical is one of Canada’s premier providers of IT Professionals On-Demand.Ignite Technical Resources – Your Source for Top Talent