You contribute to fulfilling the four tasks of the IKEA
store:
mechanism
home furnishing ideas
YOUR RESPONSIBILITIES
You actively approach customers who you see require additional help. You identify their needs by asking the right
questions and advise them on the best solutions for their homes in order to exceed their expectations.
You understand how to use the different IKEA sales and communication channels and know-how for the different
customers you meet.
You keep your area of responsibility clean, tidy, priced and fully stocked, and ensure that the IKEA basic
merchandising standards are in place at all times to give customers a positive shopping experience.
You convey passion about IKEA products and actively learn about their features and benefits, and you share this
knowledge with customers and colleagues.
You understand the store and department action plans. You take responsibility for your department goals and
know how you contribute.
TOGETHER AS A TEAM
We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!