Job Summary:
This remote, licensed position is responsible for assisting pet owners with their sales and service inquiries on an inbound & outbound basis. These inquiries include but are not limited to sales, service, retention, claims inquiries, claims submissions, updating contact information, upgrading or downgrading policies, cross selling or any general questions that may be presented. Additionally, live chat support, email follow up and other projects are at times required.
Job Location: Remote work is not available in Quebec, Nunavut, NW Territories, Yukon (Canada)
Main Responsibilities:
Qualifications:
Expected Hours of Work:
Benefits:
All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:
A remote work environment
Three weeks’ paid vacation and seven Family Health Days
Company-paid Medical/dental Benefits And Pet Insurance
Short term and Long-term disability benefits
12 week paid top up Maternity/Pregnancy and Parental Leave Benefits
Company match group retirement savings plan
Education Assistance
Active Culture Council and events…we have fun at work!
Discounted GoodLife Fitness membership
Company paid wellness day and paid time off to volunteer at non-profit organizations
Transparent career progression opportunities
PT
We thank all candidates for their interest.
If selected for an interview, you will be contacted by email within 7 business days.
Independence Pet Group is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of age, race, religion, disability, gender, sexual orientation or national origin. Accommodations are available upon request for candidates taking part in all aspects of the selection process.
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