Current Indigo employees should apply through the Internal Mobility page using your @indigo.ca email address.
Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.
Who We Are
We Play By The Following Rules
Job Description
The Coordinator, Retail Operations and Profitability is responsible for supporting a sound operational foundation that facilitates an enhanced employee and customer experience, acting as liaison between stores, Home Office, and vendors. The Coordinator will support stores to achieve and exceed productivity targets, freeing up more time to execute on customer experience strategy, growing store profitability while increasing customer satisfaction.
KEY PERFORMANCE METRICS
Key Accountabilities
Functional
People
Cultural
SCOPE
Reports to: Manager, Retail Operations & Profitability
KEY RELATIONSHIPS
Internal
External
Qualifications
Work Experience / Education / Certifications
Competencies / Skills / Attributes
Additional Information
At Indigo, we are committed to our communities, our customers, and each other; together we can make a positive impact. We know that fostering diversity and inclusion brings out your full potential and creates a joyful and welcoming environment for everyone. We are driven to be an equitable employer, which highly values your diverse backgrounds, experiences, and perspectives. We believe that you, in all your uniqueness, belong at Indigo. We welcome all applicants and encourage applications from individuals who identify as Black, Indigenous, a person of colour, LGBTQ2+ and people with disabilities. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please contact Human Resources at [email protected] if you require an accommodation at any time during the recruitment process.
WELCOME HOME
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