As a subsidiary of IT Group, Inject Tech Plastics was formed to provide molding solutions and assembly services to the medical, automotive & consumer industries. Our 61,000 square foot facility allows us to offer our customer base an expanded range of injection molding equipment, with presses ranging in tonnage from 28 to 2500 ton, along with new automation equipment to handle your extended run or touch sensitive requirements.
We are currently looking for a Customer Support Representative to join our team in Kitchener, Ontario.
POSITION SUMMARY
We are looking for a dedicated and personable Customer Support Representative to develop strong relationships with our customers, as their point of contact. These relationships begin by getting to know our customers and their business and developing trust by providing a quick response with accurate information, ensuring we are meeting our customer’s needs.
This position of Customer Support Representative is based out of the Kitchener, Ontario facility, with direct reporting to IT Group Vice President, and functional reporting to the General Manager at ITP/MoldCo Kitchener.
POSITION RESPONSIBILITES
As orders are received from customers, to verify pricing (resin costs, in-molding components, post molding processing) and delivery (molding scheduling, raw material availability, post service timing), and update customs accordingly. Follow-up internally to ensure work is on-schedule and will be delivered on-time.
QUALIFICATIONS
We are an equal opportunity employer and value diversity at our company. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Should you require accommodation during the recruitment process, please contact Human Resources.
We wish to thank all applicants for their interest but advise that only those selected for an interview will be contacted.
Job Types: Full-time, Permanent
Salary: $45,000.00-$55,000.00 per year
Benefits:
Schedule:
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