Inn at Laurel Point Looking for Restaurant Server – AM at Victoria, BC Full Time

Winner of the ” Outstanding Workplace” Chamber of Commerce Business Award!
Co-op Education Employer of the Year Award, Camosun College

Employer of the Year Award, Tourism Vancouver Island
Voted Top 100 Patios in Canada!

TripAdvisor Certificate of Excellence!

Job title: Restaurant Server

Job Status: Permanent, Full Time – Hours of work per week will vary based on hotel occupancy

Signing Bonus: $500 ($200 on joining + $300 after completing probation)

Wage: $16.32 per hour + gratuties

Summary of Position:
To represent Inn at Laurel Point in all guest interactions as “A refined coastal experience in a waterfront city setting, guided by sincere, friendly service, to create remarkable memories.” The Restaurant Server is a true professional with a passion for food, wine, spirits and the entire food and beverage experience, which they dedicate to sharing with our guests by providing an exceptional dining experience.

Responsibilities:

• Ensure the highest guest satisfaction by providing consistent excellence of service and giving genuine personal attention
• Professionally greeting and welcoming guests upon their arrival to the Restaurant
• Project a pleasant and positive professional image to all guests at all times
• Sell and up-sell menu and beverage items in a positive, professional manner
• Deliver and presenting food items to guest tables
• Bussing and re-setting tables
• Performing opening, cleaning and closing duties
• Has good working knowledge of the POS system and payment machines in order to provide efficient and accurate ordering and billing.
• Ensure all items are delivered in a timely manner
• Maintain knowledge of restaurant menus, including features, kitchen glossaries and technique to deliver accurate information to guests and self-educates and acquires knowledge about food and wine
• Communicate effectively with guests, supervisors and co-workers using appropriate etiquette and language and works in cooperation and harmony with all colleagues, supervisors and other departments to execute duties and responsibilities with due diligence
• Has good knowledge of Inn facilities and city attractions for the benefit of enquiring guests
• Comply with the Inn at Laurel Point’s policies and procedures

Qualifications:

• Minimum of 1 year experience serving in fine-dining restaurant
• Knowledge of wine service is an asset
• Sincere desire to exceed guest expectations
• Passion for food & wine
• Ability to work well under pressure, and high energy and self-motivation required.
• Ability to work without constant supervision
• Strong communication skills
• Must be enthusiastic and team oriented
• Must be personable and professional
• Foodsafe Level 1 and Serving It Right
• Must be able to embrace the 4 core values of the Inn at Laurel Point: Excellence, Respect, Curiosity and Stewardship

Job Requirements:

• Flexible availability for shift work: in high season, day shifts begin as early as a 6am and evening shifts may end as late as midnight.
• This position is primarily morning shift. However, flexibility to work a mixture of day and evening shifts is as asset.
• Must be fully available to work weekdays, weekends and statutory holidays
• Must be able to lift 30lbs on a regular basis
• Must be legally permitted to work in Canada

Reports To: Restaurant Manager and Assistant Restaurant Manager

Closing Date: Please submit your application as soon as possible as applications are reviewed daily

What’s in it for you?

• Competitive Wages
• A fun & friendly workplace culture that embraces diversity
• Cross-training opportunities to grow your skills
• Best staff meal in town and by the way, it’s free!
• Complimentary parking on non-restricted days during the off-season
• Comprehensive benefits package
• Colleague of the month recognition program
• Summertime volleyball on Sticky Wicket rooftop, BBQs on our stunning Terrace patio, free themed year-end Gala to thank you
• Aura waterfront restaurant + patio staff discount – 50%

• Need a staycation? We’ve got you covered, after your 1-year work anniversary, enjoy a complimentary one night stay including breakfast for 2
• Friends & Family hotel discount (so you can show off your amazing workplace)
• Candidate referral bonus – $500
• Industry discounts
• Workshops
• Cross-training opportunities
• Skill and advancement training programs
• Shower and locker facilities

Thank you for considering Inn at Laurel Point as your employer of choice!

Job Types: Full-time, Permanent

Salary: $16.32 per hour

Additional pay:

Benefits:

• Company events
• Dental care
• Discounted or free food
• Extended health care
• On-site parking
• Vision care

Schedule:

• Day shift
• Holidays
• Weekend availability

Experience:

• Fine Dining: 1 year (preferred)

Licence/Certification:

• Foodsafe and Smart Serve, SIR or equivalent (preferred)