Insight Global Looking for Office Coordinator at Oshawa, Ontario, Canada

Insight Global

Responsibilities:

• Provide prompt and courteous service to dealers and fleet customers.

• Answer incoming phone calls and emails within quality standards.

• Process Competitive Assistance Agreements in a timely manner.

• Respond to dealer requests for competitive assistance.

• Process vehicle bailment on a daily basis including credit and rebills.

• Maintain, create and terminate Fleet Account Numbers in the Global FAN System.

• Process vehicle logistics including special moves, reconsignments and diversions.

• Provide order status and in-transit information, as well as vehicle locations for fleet customers.

• Verify and pay manual claims including price protection / assurance

• Weekly report distribution

• Support National Sales Team as required.

• Additional duties as required

Must-Haves:

• College degree or equivalent training preferred.

• 3- 5 years of experience preferred

• Verbal and written communication skills

• Ability to maintain high level of confidentiality.

• Intermediate knowledge of Microsoft Word, PowerPoint and Excel

• General knowledge of mainframe systems and/or of technology in areas to which assigned.

Education/Experience:

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