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From coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people. As a Unit Manager, Talent Acquisition Hub at Intact, you’d bring this purpose to life every day by championing innovative, fair, and meaningful experiences for both candidates and your team. And in return, get the support, flexibility, and opportunities you need to be and do your best every day.
As our organization continues to grow, now expanding into global markets, our teams – from traditional insurance to AI and technology – are growing and changing with it. Our newly structured Talent Acquisition team will not only transform the way we attract and retain top talent and experts in these sectors but will also create more career and development opportunities for our TA members.
About the role
We’re looking for a Unit Manager – Talent Acquisition to join our growing team!
As a Unit Manager, you’ll lead a team of skilled and passionate recruitment coordinators who provide technical and administrative support for our day-to-day recruitment processes. Their work includes using tools and technology to post jobs, set up screening tools, prepare offer letters, order background checks, scheduling interviews, and more.
Success and opportunity in this role come in many forms. Beyond day-to-day team management, you’ll also contribute to program rollouts, data analysis, continuous improvement plays, and supporting our upcoming Workday implementation project.
Localisation: All offices in Canada
What you’ll do here:
Manage TA Coordinator team’s delivery and performance; establish KPIs and SLAs
Provide coaching and monitor the team’s overall progress towards targets
Partner with the TA Centre of Excellence to ensure the effective use of process and policy
Monitor/assess Coordinators’ performance metrics to enable strategic decision making
Leverage insights and develop new initiatives to improve TA customer experience
Review and authorize escalated issues and lead coordination of resolving the more complex ones where necessary
Coordinate with the HR Performance & Operational Experience Director to identify key initiatives around optimizing processes and workflows
Collaborate with other HR teams (e.g., Payroll, Benefits & Compensation, etc.) to ensure downstream processes
Identify potential risks related to Workday that could disrupt operations
Be an employer brand ambassador and champion all initiatives to raise Intact Financial Corporation’s profile as a best employer and destination for top talent
Qualifications
What you bring to the table:
Minimum 5 years related TA experience; previous management experience is an asset
Experience with both professional and entry level hiring strategies an asset
Effective communication and relationship management
Focus on continuous improvement
Can adapt and be a change management advocate
Analytical – always thinking about how to best measure results and turn metrics into meaningful action
Here are a few reasons why others have joined our team:
An award-winning, inspiring workplace that supports its people and recognizes great work
Stimulating, challenging projects and development opportunities to help you grow your skills and career
A comprehensive financial rewards program that recognizes your success
An extensive, flexible benefits package
An industry leading Employee Share Purchase Plan where we match 50% of net shares purchased
A $350 annual wellness account that promotes an active lifestyle
Flexible Work Arrangements
Right now, we support 100% remote work, if your role permits. Once it’s safe to do so, we will move to a hybrid approach which will give everyone the best of both worlds – a mix of home and in-office workdays. Schedules will be determined in partnership between individuals, managers, and the team.
Closing Statement
We are an Equal Opportunity Employer
If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.
Click here to review other important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada.
