Interior Health Authority Looking for Learning Management System Coordinator at Kelowna, British Columbia, Canada Full Time

The term position will be for approximately one year.

What We Offer

• An attractive remuneration package
• Excellent career prospects
• Employer paid training/education
• Employer paid vacation
• Medical Service Plan
• Employer paid insurance premiums
• Extended Health & Dental coverage
• Municipal Pension Plan
• Work-life balance

How Will You Create An Impact

The Learning Management System Coordinator provides broad based support for the Interior Health Learning Management System (LMS). This support includes working with the software provider to ensure that the system is configured to meet IH’s needs. It also involves working with internal clients of the LMS to help them utilize the system in the most effective ways to provide learning across Interior Health.

The position requires in-depth knowledge of learning processes such as program structure, delivery methods, and course administration. Equally as important is the ability to understand how those processes work best in an online environment.

The LMS Coordinator will be the primary contact point within Interior Health for questions and inquiry’s about the use of the LMS. This contact will involve a range of topics from basic support issues through to complex questions around how best to develop and implement learning initiatives using the LMS.

What Will You Work On

• Works with the software provider to ensure that the implementation of the LMS is in line with Interior Health’s specifications.
• Supports the Leader, Leadership Development and Talent Management, in deployment of the LMS across IH.
• Serves in a support role for both the LMS Technical and LMS Steering Committees, including serving as leader for the groups in the absence of the regular chair.
• Liaises with clients of the LMS to determine needs and advises on best way to use the system to meet theses needs.
• Serves as a liaison for internal inquiries and is the primary point of contact for complex inquiries related to the LMS.
• Is instrumental in the design and creation of standards related to LMS content in line with IH Design policies.
• Proactively support the health of the LMS environment through partnerships with the software provider, internal clients, and eLearning service providers to troubleshoot and resolve challenges when issues arise.
• Develops and organizes the implementation of efficient and effective processes for program enrollment and registration. Monitors and evaluates processes and recommends change as necessary.
• Serves as central point of contact for LMS super users in other areas of the organization.
• Working with internal partners, identifies and implements procedures for the collection of statistics for LMS usage, and ensures that the statistics are provided in a timely manner.
• Facilitate processes related to the LMS including providing expertise on various tools including course creation tools.
• Responsible for ongoing tasks such as review of eLearning courses for usability standards, monitoring a learning systems mailbox, and contributing to the optimization of the eLearning environment
• Working with Leader, LDTM, and IH Internal Communications, designs and executes marketing, information, and education related to the use of the LMS.
• Troubleshoot and problem solves logistics and processes for specified learning projects.
• Serves as liaison for external consultants for inquiries regarding learning programs including provision of information, outlining of project requirements, and identification of needs.
• Assigns, monitors and oversees the work of casual employees, including the development of learning plans, goals and objectives.

Interior Health strives to create an environment where you enjoy the work you do, the place where you work, and the people around you. Together, we create great workplaces. Apply today!

Honouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the BC Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Aboriginal (First Nations, Métis, or Inuit).