Groups Travel Consultant | Tailor-Made
As the largest travel B Corp globally Intrepid creates positive change through the joy of travel by offering sustainable, experience-rich travel and providing the best travel experiences ever, for both the people and the planet
Travel to us is a force for good and we want to be the best travel company not just in the world, but for the world. So, let’s change the way we all see the world, together as now more than ever, the world needs Intrepid people.
The Position
As a Tailor-Made Consultant with Intrepid, your primary purpose will be to maximize the sales of private departures, fully independent travel and provide exemplary customer service by phone, email, and live chat. Working closely with our destination management company network to create amazing itineraries focused on Sustainable Experience Rich Travel for customers, travel agents, and direct partnerships across North America.
Your day will vary, but some of the tasks you’ll take lead on are:
· Maximizing and growing sales, facilitating inbound/outbound sales calls/chats and web enquiries, tracking and follow-up with sales leads
· Provide exceptional customer service by developing strong relationships to ensure Intrepid is at front-of-mind for potential future travel plans
· Building your product knowledge of Intrepid destinations and products to develop quality itineraries
· Working collaboratively with fellow team members to ensure smooth client experience and handling complaints/conflict situations when they arise
This is a full-time permanent position that can operate remotely and we are ideally seeking someone located on the West Coast to support our customers, this position will also require evenings and weekends on a rotational basis.
Some of the experience you’ll bring with you are:
You’ll be committed to exceptional standards of customer service and be able to work under pressure while ensuring accuracy. Most importantly you’ll have clear alignments to Intrepids values of growth, innovation, fun, responsibility, passion, and work at all times with integrity. Intrepid is a place that prides itself on developing its people, so even if you don’t tick every box, we’d still love to hear from you if your skillset aligns and you’re seeking to grow professionally in a flexible, progressive workplace.
What it’s like to work for Intrepid:
At Intrepid, we know everyone’s journey is different, we support an inclusive culture where our people, travelers, and partners can truly be themselves. We believe our team must reflect the diversity of our customers and the communities we visit, and we’re committed to employing a diverse workforce and encourage applications from people of all backgrounds, including First Nations peoples, LGBTQI+ people, people living with a disability, people from previously disadvantaged backgrounds, and people from different ethnicities, races, and religions.
Our commitment to you:
Applications close on 2nd April 2022
If you exist to inspire, create, share and lead in what you do, then Intrepid Travel wants to hear from you, and we encourage you to not delay your application as we will be reviewing applications as they are received and may close advertising early if the right person is identified.
Job Types: Full-time, Permanent
Pay: $35,000.00-$45,000.00 per year
Benefits:
Schedule:
COVID-19 considerations:
Remote work and work from home available.
Experience:
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