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- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
- Hospitality industry
- Register arriving guests and assign rooms
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Process guests’ departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Answer telephone and relay telephone calls and messages
- Handle wake-up calls
- Provide customer service
- Work Term: Permanent
- Work Language: English
- Hours: 30 hours per week
Work setting
Tasks
