IWK Health Looking for Study Participant Engagement Coordinator, CCfV at Halifax, Nova Scotia, Canada Full Time

Company : IWK Health

Req ID: 178785

Department/Program: CCFV , Research Services

Location: Halifax

Start Date: May 2024

Union Status: Research , Management/Non Union Bargaining Unit

Compensation: $ 22.675 – $ 28.3433 /hour

Closing Date: Open until filled

IWK Health is a respected academic health sciences centre located in Halifax, Nova Scotia, providing tertiary and primary care for two million children, youth, adults and families each year across the Atlantic region. We have a team of approximately 4000 employees, physicians, volunteers and learners at sites across Nova Scotia . People build careers with IWK Health with our focus on training and mentorship opportunities. We recognize each other’s talent and celebrate our successes. We collaborate in modern facilities or virtually from home, align our work to our values , and enjoy access to enhanced benefits and wellness programs. We are proud to support our patients, families and communities and are grateful for the generous donor support we receive.

Promoting an anti-racist environment, and calling out discrimination as we work and provide care, is important to us. We are located in Mi’kma’ki, the unceded and ancestral territory of the Mi’kmaq people. Working in Mi’kma’ki and providing care to those across Atlantic Canada is a shared privilege with the original inhabitants who have lived here for many thousands of years prior to colonization. There are 13 First Nation communities across Nova Scotia, and more than 50 historic African Nova Scotian communities who also have a long, deep, and complex history dating back over 400 years. We have the highest percentage of people with disabilities in the country. Nova Scotia has the highest proportions of transgender and non-binary people than any other province or territory in the country. We are active in our work to eliminate discrimination, but have more work to do to build that trust, acknowledge our biases and reduce the barriers our diverse communities face. We want IWK Health to be a safe and supportive space of equity and belonging in the care we provide and the employment we offer. We welcome all interested persons who self-identify as Indigenous, Black/African Nova Scotians, Persons of Colour, Immigrants/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply to support our goal for our workforce to be representative of the patients, families, and communities that we care for at all job levels.

The Opportunity

The Study Participant Engagement Coordinator is responsible for supporting internal and external communications, with a focus on social media management, outreach, and recruitment activities, and content creation (website and social media). This includes but is not limited to assisting with the development and implementation of communications materials, participation on committees, research communications support (publicity and media), and the Study Participant Engagement Coordinator is responsible for the creation of content such as internal/external newsletters, blog posts, and social media posts, as well as assisting with media and public relations as overseen by the Challenge Unit Manager.

Responsibilities

External communications

• Support the development of external communications strategies and plans.
• Develop, monitor, and evaluate a social media strategy in alignment with the vision of the Challenge Unit.
• Advise the Recruitment Team and the Challenge Unit Manager on external communications issues and opportunities.
• Assist with the development of Challenge Unit communication products.
• Draft and post social media and web content according to the recruitment strategy, with oversight from the Challenge Unit Manager.
• Develop and implement evaluation KPIs for content and campaigns.

Internal Communications

• Prepare internal communications for staff involved in recruiting and provide feedback on strategies to the Challenge Unit Manager.
• Build an internal communications strategy that supports participant engagement.

Hours of Work

Monday – Friday, 8:00 am – 4:00 pm, 7.5 hours shift

Your Qualifications

• Bachelor’s degree or diploma education in Public Relations, Communications, or other related education (a combination of experience and other undergraduate degree may be considered).
• Excellent interpersonal skills and experience: able to establish and maintain positive working relationships with others, both internally and externally.
• Strong knowledge of and demonstrated prior use of various social media platforms and trends (including, but not limited to, LinkedIn, Twitter, Instagram, TikTok, Facebook, Snapchat);
• Proven history of creating social media campaigns, either personally or professionally and the ability to analyze user engagement.
• Experience with visual media creation applications/software considered an asset.
• Excellent communication skills: able to speak, listen, and write in a clear manner using appropriate and effective communication tools and techniques.
• Experience writing and editing various communications material: able to produce high quality written work (reports, special projects, correspondence).
• Able to work cooperatively and effectively with others to set goals, resolve problems and make decisions.
• Effective time management and decision-making ability to set priorities based on deadlines (both internal and external); demonstrated capacity to manage multiple priorities with minimal supervision.
• Highly resourceful and adaptable with problem-solving.
• Organization and planning skills, including developing a work schedule, monitoring progress towards goals, and tracking details, data, information, and activities.
• Able to work successfully both independently and within a team.
• Strong attention to detail.
• Advanced knowledge of Microsoft Office (Word, Excel, PowerPoint, Access, MS Project) required.
• Interest in or experience in STEM or Post-Secondary Education considered an asset.

Thank you for your interest in IWK Health.

Please note that we only contact applicants selected for interview/testing. If we invite you to participate in an assessment process (such as an interview or testing) you have the right to request accommodation. Please discuss your needs when invited to the assessment process.

This is a Management/Non Union bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.

An offer of employment is conditional upon the completion and satisfactory results of all applicable background checks and confirmation of credentials.

I f you are an employee of IWK Health , please apply through the internal careers page to ensure you are flagged as an internal applicant.