J.A Porter Holdings Ltd Looking for Customer Service/Office Clerk at Stratford, ON Full Time

We are currently looking for an energetic and hard-working individual to assist with the day to day operations for our busy office.

The Customer Service Clerk will be responsible for the following activities:

• Process orders and manage accounts receivables and credit card payments
• Accurately prepare invoices, quotes, packing slips
• Handle inbound calls and responds to customers or redirects to Sales Department as required
• Cultivate key customer relationships by providing excellent customer service.
• Up sell on new product opportunities.
• Enter and update client information
• Packaging orders and returns.
• Coordinate with all office staff on Order fulfillment and Purchasing.
• Manage daily shipping and receiving Couriers and arrange cost effective logistics procedures for shipping goods.

QUALIFICATIONS:

• Minimum 2 years of related experience
• Excellent computer skills, Windows, Excel, Etc.
• Time management and punctuality
• Strong interpersonal abilities with excellent written and oral communications skills
• Knowledge of Simply Accounting

Job Types: Full-time, Permanent

Salary: $38,000.00-$42,000.00 per year

Benefits:

• Casual dress
• Dental care
• Extended health care
• Life insurance
• On-site parking
• RRSP match

Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday

Education:

• Secondary School (preferred)

Experience:

• customer service: 1 year (preferred)