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JENNY BIRD – Associate Product Manager
Location: Full-time, Toronto
Hi, I’m Jen from JENNY BIRD. I’m currently the Director of Production and Product Development and we’re looking for an Associate Product Manager to join our team. I started with JB in September 2016 and have been so lucky to work alongside an incredible team of people who support one another.
In this role, you will work closely with myself (Jen), our Design team and PD Manager, and our overseas partners. As a key member of our Production Team, you will learn the business by working cross functionally with all departments to organize and keep all parts moving on our company go-to-market calendar.
The Opportunity:
- Assists the PD Manager facilitate new sample developments and sourcing requests with our overseas vendors.
- Responsible for unpacking all new samples as they arrive in studio and facilitates shipments to the Sr. Design Director and Sr. Designer.
- Responsible for documenting and overseeing all product wear tests with the team.
- Assists with quality control checking and PP/TOP review across all categories.
- Reviews all new product once a style is locked with the PD Manager and Production Director prior to bulk production to provide feedback and insight on each design.
- Prepares PP and TOP feedback for the Production Director.
- Spot checks all first production runs for all new collections with the PD Team and alerts the Production Director of any concerns and/or unapproved production changes.
- Assists the PD Manager with preparing all new product set up for our company systems.
- Works with the packaging team on any special packaging requirements needed for special orders and/or products.
- Reviews all UPCs to ensure all labelling is correct and packing photos pre-shipment.
- Uploads all shipping documentation in our system for all POs.
- Prepares, maintains, and reviews all other product related documentation as required by the Production Director.
- Works closely with Customer Care to answer all product knowledge questions.
- Also assists with fulfilling any requests for replacement parts.
- Leads team product knowledge sessions for new collections.
- Acts as the gatekeeper for all development samples across all product categories.
- Organizes samples for other departments as requested.
- Facilitates all sample requests for all photoshoots.
- Closely tracks the location of all samples and follows up with each department to ensure all samples are returned on time.
- Gather market research and source local materials for the Design team.
- Assists the Creative Director with mocking up new design concepts with local materials.
- Provides updated assortment decks to the Marketing and Wholesale teams.
- May need to update or create special development line sheets for the Wholesale team.
- Physical organization in our Toronto studio:
- Organizes and maintains the studio’s sourced parts, reference materials and replacement product.
- Keeps all product trays up to date.
- Maintains the product archives for all product categories.
- Digital Organization:
- Maintains a JB sku reference guide for all sourced parts
- Maintains the digital log of the product archives.
- Keeps our PD platform up to date.
- Project Management:
- Oversees our company go-to-market calendar and works cross functionally with each department representative to ensure key milestones are met.
What you bring to the table:
- Bachelor’s Degree in a relevant field of study.
- You’re flexible and can adapt to changing priorities on the go.
- Jewelry experience is an asset but not a requirement.
- You’re an excellent communicator.
- You’re a naturally detail-oriented and an extremely organized person.
- Minimum 2 years’ experience in product development with overseas vendors in the fashion industry (does not need to be jewelry).
- Minimum 1 year experience in quality control with overseas vendors in the fashion industry (does not need to be jewelry).
- A Project Management mindset: someone who loves tracking to a timeline while keeping detailed documentation.
- A keen interest in quality control and product development in general.
- Proficient in Microsoft Office, Illustrator (basic level) and comfortable learning new online Project Management platforms.
- Experience with Brightpearl is an asset but not a requirement.
Perks at Jenny Bird:
- 3-weeks vacation + 3 floating days + Summer Fridays (we close the office early at 1pm!)
- A comprehensive benefits program + health care spending account.
- Parental leave top-up.
- Professional development budget to use towards courses and/or certificates
- Perks on JENNY BIRD products!
Location:
- Applicants must be in the Toronto area. This role involves physical coordination of our samples and studio space. Must be flexible to be physically in our studio at the East Room, 507 King Street East, up to 4 days a week.
JENNY BIRD does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws.
JENNY BIRD – Associate Product Manager
Location: Full-time, Toronto
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