Johnson Controls Looking for Data Entry Coordinator Customer Service at Brampton, ON Full Time

Job Description

How you will do it :
Respond to verbal and written queries from customers and associates regarding database updates, and completing the necessary changes in Business applications.

Provide Tier 1 technical and panel programming support to service/install groups and end user customers (training provided).

Professional phone skills and ability to resolve issues real time with customers.

Employee must adhere to the Quality Assurance Program

Hours vary from 8am to 8pm – must be flexible to hours. There are scheduled shifts.

What we look for:
Required:
Education: – Minimum secondary school education.

Skills:
Must be computer knowledgeable in a database environment with strong keyboard skills, 40+WPM

Must be well organized and possess excellent verbal and written communication skills

Individual must possess strong problem-solving skills and be able to work independently

Other:
Hours of work to be determined: shifts range from morning to evening, some weekend work will be required

Preferred Technical background and/or knowledge of Alarm products would be an asset

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