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Employment Counsellor / Mentoring Coach, Job ID #8078
Pre-arrival programs
Full-time / 1 year contract with possibility of renewal / Starting ASAP / North
Who is JVS Toronto?
JVS Toronto believes that every individual has opportunities for employment. Since 1947, JVS Toronto has been giving the power of employment and improved learning serving 10,000 new individuals annually through career, employment, and assessment services in Toronto and York Region. We also help businesses recruit the workforce they need to be successful. JVS Toronto is a registered charity and receives generous funding to provide most of our services without charge. Learn about the work we do: www.jvstoronto.org.
Our employees benefit from a group benefit plan, a friendly work environment, monthly wellness initiatives, access to an employee assistance program (EAP), opportunities for continuous learning and a variety of corporate discounts. JVS Toronto also offers permanent employees a generous vacation package, a pension plan in addition to paid sick time, family care and wellness days.
Program Overview
We are looking for a self-motivated individual to join our multi-lingual pre-arrival team. Acting as both a counsellor for international clients and coach for new mentors and partners, this dynamic role requires effective organizational abilities and flexibility to remain client-focused while achieving program targets. We pride ourselves on supporting our overseas clients with their successful integration to Canadian labour force!
Individual in this position will provide employment counselling and supports to our pre-arrival programs like Canada InfoNet, Project Welcome as well as other pre and post arrival group mentoring initiatives. Canada InfoNet is a pan-Canadian online program offering pre-arrival services to internationally educated persons. Program provides employment preparation, occupation specific mentoring and Canadian workplace culture support.
Responsibilities of the role include:
- Conduct intake and in-depth assessments online to determine client program eligibility and create Employment Action Plans
- Case manage clients, provide employment counselling, sector and province-specific labour market information
- Facilitate on-line job search related workshops for small groups and deliver Zoom presentations to large audience of clients and other stakeholders
- Assist clients with resume building, conduct mock interviews via skype, and provide coaching to develop the clients’ skill set and knowledge; aid with adaptation to Canadian business culture
- Research and identify potential referral sources abroad, support establishing of referral arrangements and act as a liaison with referring agents
- Support further upgrading of JVS Toronto online mentoring platform
- Develop manuals and online learning content for Learning Management system
- Recruit mentors by leading information sessions and marketing the program via national outreach to employers, organizations, and social networks
- Screen and match mentors/mentees, conduct online mentor/mentee orientation and secure mentoring matches
- Case manage and monitor mentoring relationships to ensure mentee/mentor goals are met
- Gather and analyze participant evaluations after program completion
- Record and administer participant information/documentation collection
- Assist in tracking participants’ progress and outcomes and preparing monthly and other reports as required Flexible hours / evenings / weekends are required for this position to accommodate international client, mentor and community groups’ needs and availability
- Deliver train-the-trainer and information sessions to partner representatives regarding the project, mentoring platform and mentoring model
- Deliver training and support to partners to establish and manage group mentoring programs
Qualifications & Experience:
- Bachelor’s degree or Post Graduate Certificate in Career Counselling, Human Resources, Social Services, or related. International degrees must be evaluated for Canadian equivalency.
- Minimum of 2 years’ experience working with newcomers
- Proven Employment/Career Counselling expertise of minimum 4 years
- Demonstrated knowledge of mentoring, settlement, and immigration
- Good communication skills with strong English language written communication skills is a must
- Strong technical skills, comfortable with online service delivery and using technology for various activities of the program. Proven ability to master new tools and technologies quickly.
- Experience delivering training and information sessions online
- Technical expertise in excel, word, online meeting and webinar tools like GoTo Webinar, Zoom etc
- Proven experience providing case management to high volumes of clients
- Demonstrated flexibility and ability to multitask, strong ability to adapt to client and community groups’ schedules
- Strong interpersonal skills; ability to develop and maintain relationships
- Effective research skills and knowledge of the Canadian labour market
- A clear Police Vulnerable Sector check is required for this position
Our ideal candidate will also have:
- Fluency in French or a second language reflecting targeted outreach
- Employment Ontario knowledge and exposure
- Awareness/knowledge of client challenges
- Some exposure to technology projects – building new tools and platforms
- Exposure to social media platforms and creating content for them
Qualified applicants are invited to submit their resume & covering letter here.
JVS is an Equal Opportunity Employer. If you require accommodation in order to submit your application, please contact JVS directly.
Our agency embraces diversity and encourages all qualified candidates to apply.
We thank all applicants for their interest in our agency, however only those selected for an interview will be contacted.
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