We are currently seeking a Client Service Representative for one of our leading clients in the banking industry. If this sounds like the right fit for you, read on and apply!
Pay Rate: $23.00/hour + 4% vacation pay
Location: Hybrid – 3 days in office and 2 days remote (Toronto, ON)
Schedule: Monday to Friday (9am-5pm)
Why you should apply:
Working for one of Canada’s largest banks
Hybrid opportunity with possibility of conversion & extension
Unlimited opportunity for growth and development
Competitive wage with eligibility for stat holiday pay
Responsibilities and Duties:
Day to day responsibilities: Follow-up on client account transfers from relinquishing financial institutions via phone call, email
Provide a broad range of operational support and performs general to specialized transactions and/or other processing activities for own Operations and Business Services function
Execute transactions accurately, on time and in line with established guidelines/procedures while adhering to formal or informal Service Level Agreement(s) (SLAs).
Qualifications/Skills:
100% bilingual – French and English – read write and speak
Prior experience on phones (inbound or outbound)
You excel in a fast-paced, ever-changing environment while meeting deadlines
You have strong communication & typing/data entry skills
MS office suite – excel, word, outlook (Excel: intermediate: tracking and formulas)
Assets (Preferred but NOT required):
Any kind of banking or financial experience is a huge asset
Experience working in a call center environment
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Get a complete career fit with Kelly ® .
You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.
About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.
Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
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