Warranty Counseling Specialist
The Specialist, Warranty Counseling will work proactively with the Kia dealer network in Warranty Management. The focus is on dealer support to improve administrative practices across all stores for claims processing that adheres to company policy & procedures while ensuring a fair settlement of claims with our dealer partners. Focusing on dealer competency in managing warranty including the required training and support tools. To strive for reduced spending without compromising dealer relations or customer satisfaction.
Position reports to the Warranty Manager, Warranty Management (in Service and After Sales). Role will work with other functions within Service Operations including Quality Assurance and Technical Support, and across the company, with Customer Experience (CX), Regions (Field), and Warranty offices globally and regionally.
Key Responsibilities
Skills / Knowledge / Experience / Education Required
Physical Conditions:
Why Kia?
Perks and Benefits
Kia Canada Inc. is an equal opportunity employer who provides an inclusive and accessible environment for everyone. As such, we will accommodate disabilities during the selection process and we will collaborate with you to meet your needs. We thank all candidates for their interest; however, only those selected for an interview will be contacted. No agencies or phone calls please.
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