Kinark Child & Family Services Looking for Client Services Supervisor at Aurora, ON Full Time

Job Description:
Reporting to the Clinical Services Manager, the Client Services Supervisor will be responsible for providing operational, clinical, and quality improvement support as well as implementation of agency policies, procedures and initiatives to programs in York region. The Client Services Supervisor will be a member of the York management team.

Our standard terms and conditions of employment include a work arrangement of being in the office 5 days a week. Kinark has recently introduced a new benefit that gives employees the opportunity to work their role in a hybrid or fully remote arrangement, as assessed for their position, for those who wish to opt-in for this benefit. The role of Client Services Supervisor has been positionally assessed in the ‘Roamer’ classification, defined as 3 days in office per week.

Duties & Responsibilities (are not limited to):

• Support the implementation and evaluation of program quality frameworks.
• Implement, maintain and evaluation agency policies, procedures and new initiatives.
• Recruitment, hiring, onboarding and evaluation of Master’s level therapists.
• Provide operational supervision (time cards, scheduling, etc.) of assigned staff.
• Monitor and ensure staff are trained as required.
• Support program needs for supervision as required.
• Coordinate, support and communicate with other Client Services Supervisors, Live-In Treatment, Day Treatment, Psychiatry, Psychology and Nursing.
• May maintain a caseload of one or two clients using CBT or DBT.
• Provide coverage for other Client Services Supervisors.
• Provide 24/7 on-call support to Live-In Treatment program for one-week periods, 5-8 times per year.
• Liaises with relevant community stakeholders and maintains ongoing contact with community partners.

Qualifications:

• A Master’s Degree in Social Work or a Health-Related Discipline with a minimum of 2-5 years relevant experience is preferred.
• Candidates with a bachelor’s degree in Social Work with extensive and relevant experience will also be considered.
• Must be registered and in good standing with the Ontario College of Social Workers and Social Service Workers (OCSWSSW), or the College of Registered Psychotherapists of Ontario (CRPO).
• Must be eligible and able to perform Psychotherapy as defined under the act.
• A minimum of 2-5 years relevant experience working in a mental health setting, is required
• Previous leadership experience will be considered an asset.
• Demonstrated expertise in understanding the importance of child/family assessment, family, group and individual therapy interventions, case management, and working with inter-disciplinary teams.
• Solid understanding of evidence-based practice and experience working with children/families with complex needs.
• Computer literacy and effective report writing abilities.
• Enthusiasm, versatility, and adaptability.
• Excellent communication, organizational, engagement and sustainability skills.
• Travel is required for this position; the successful incumbent must have a valid Ontario driver’s license, access to a reliable vehicle and be willing to obtain automobile insurance which includes driving for business purposes with a minimum liability of one million dollars.

Kinark Child and Family Services conditions of employment include but are not limited to successful Criminal Record Check with Vulnerable Sector Screening, completed Pre-Employment Medical certificate, and proof of full vaccination against COVID-19. Fully vaccinated is defined as having received all required doses of a World Health Organization Approved COVID-19 Vaccine at least one of which being approved for use in Canada and 14 days have passed since your last dose. Proof of vaccination for each vaccine dose received is required.