The Training Specialist/LMS Administrator must be a results-oriented professional who uses the best combination of tools, infrastructure, and resources to effectively manage the Learning Management System (LMS). This includes the administration of licenses, user accounts, manage roles, securities, and permissions associated with access; training curricula, certification programs, reporting/audit, develop and maintain LMS governance plan and manage external content libraries.
In addition, the Training Specialist/LMS Administrator will support the Learning and Development SharePoint site along with assisting the Instructional Designer in the design, development, and maintenance of training solutions including creating of course materials.
Primary Responsibilities:
Provide quarterly reconciliation of all L&D related expenses and operating line-item expenses.
Works collaboratively with L&D Director and instructors to create quarterly training schedule.
Communicate, confirm, and schedule training sessions/events/booking of training rooms.
Implement training metrics to monitor training effectiveness against business goals.
Provide expertise within the LMS to promote streamlined and consistent use of the system, while offering and implementing solutions to continuously improve the process.
Summarize training programs, assessment data, participant attendance/completion, evaluation (student/instructor), and instructor utilization reports.
Maintain complete, timely, and accurate data entry, training records, and LMS administrative support for end users.
Work with Instructional Designer and SMEs on training material such as job aids, learning activities/paths, video editing, courses, procedures, and other learning tools as needed.
Work closely with trainers to accurately define, design, develop and implement LMS curricula to support role-based training.
Assist with compliance and HR to deliver training, documentation to meet company and regulatory standards.
Coordinate with scheduling cross-functional teams for New Employee training.
Provide support and guidance to internal business partners and stakeholders including international and dealer training requests.
Work with instructors to ensure training facilities are managed (equipment and supplies).
Performs other duties as assigned.
Knowledge, Skill, and Other Requirements
Strong analytical, problem-solving, and critical thinking skills
Knowledgeable in Learning Management Systems (reporting, uploading of curriculum, managing activities for training sessions and providing technical support for users)
Working knowledge of ADDIE, SAM, and Agile instructional design methodologies along with evaluation methods or willingness to learn
Experience with content design tools preferred
Experience in creating learning materials to support training and/or performance
Extensive experience using Microsoft Office Suite-Excel, Word, PPT is required
Working proficiency with SharePoint
Excellent customer service, communication, and interpersonal skills with the ability to maintain positive interaction with employees and clients at all levels
Strong project management, time management, and advanced organizational skills with the ability to handle multiple assignments and prioritize requests to meet deadlines
Excellent procedural writing and editing skills
Strong presentation and facilitation skills
Ability to work independently and with minimum direction
Perform in a team environment and collaborate with others while handling multiple projects
Flexible with change and meet deadlines
Experience using Teams, WebEx, and other virtual learning technologies
Minimum Requirements:
Associates Degree in Business or a minimum of 3 years’ experience.
Bachelor’s degree or higher in associated field or equivalent experience preferred.
3 years in customer service or professional experience in a training related field.
Position Number
21129BR
Career Area
Information Technology / Systems
Experience Level
3-6 Years
Minimum Education Level
Associates Degree or Equivalent Work Experience
Résumé Date de parution : 2023-11-24 Lieu : Région de Montréal Secteur d’activité : Tertiaire – Commerce de Détail/de Gros...
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