Kortext Looking for QA Manager at Greater Toronto Area, ON Full Time

Job description

Kortext – Discover content with a personal learning experience

QA Manager

Kortext was founded with the purpose to empower the next generation of difference-makers through teaching and learning. In a little over five years we became the UK’s leading personal learning platform and supplier of digital textbooks. We are continuing to see large-scale growth as the need for online teaching and learning increases rapidly.

We are growing rapidly with more than 2,000 universities around the world using the Kortext platform. We host over 2 million digital books from over 4,500 publishers available to Kortext customers via our web and mobile app.

Our Role

The Quality Assurance Manager will provide general supervision and technical guidance to the QA team in the analysis, design, testing, and deployment of all Kortext applications.

The QA Manager will be responsible for establishing the vision and direction for Quality Assurance, and for directing the day-to-day operations of the teams that perform software testing.

Working in close co-operation with the product and development teams, the Quality Assurance Manager applies analytical and business skills to evaluate existing and identify new or enhanced systems, products and processes which advance business objectives. The Quality Assurance Manager also develops, manages, all phases of quality assurance testing, including analysis of product requirements to produce acceptance criteria, and development and execution of functional/system test plans in a multi-tiered environment.

Other responsibilities will include:

• Act as a player/coach and bring leadership and guidance to the quality team across all facets of manual and automated testing efforts.
• Motivate all team members to deliver high-quality projects within committed time and budget.
• Coach, mentor and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities.
• Assist continuous professional plans of QA team members.
• Design, implement and manage the overall strategy for the Quality Assurance team.
• Scope and manage the manual and automation effort with a focus on repeatable and efficient testing.
• Create, measure, and report out key metrics for the performance of the QA team, as well as the quality and health of the various product lines.
• Leverage resources to ensure adequate test coverage and establish best practices.
• Lead the design and implementation of testing frameworks, test infrastructure and tools to perform full end-to-end testing of our software products.
• Own the QA defect processes and documentation and ensure that a standard process is being followed across the organization, and that proper tooling and reporting are in place.
• Collaborate with Development, Product and other stakeholders to deliver high-quality products and processes.
• Understand business objectives and build alignment and buy-in across functional teams.
• Oversee internal processes and procedures to ensure quality.
• Hire, train and evaluate staff.
• Manage the log of quality reports and other quality documentation.
• Help in resource allocation and estimation efforts and delegate duties for routine activities
• Participate in Defect Management:

• Log defects and provide mentorship to more junior members on logging defects.
• Track defects associated with test results or customer issues, retesting defects as required and as assigned.
• Work with developers to get defects resolved towards delivery of product releases.
• Add test cases to regression tests suites when bugs are tested.

• Participate in team status meetings.
• Ensure needed reviews/inspections/approvals of test designs and test cases are completed.
• Applying technical skills related to the product being tested (knowledge of programming languages to software QA, knowledge of machinery for hardware, etc.)
• Other activities as assigned.

What are we looking for?

• Bachelor’s degree in Computer Science or other technical field, or commensurate professional experience.
• Minimum 8 years’ experience testing web and/or mobile application development and multi-tier architecture solutions
• Minimum 8 years’ experience backend testing applications such as servers or data warehouses
• Clear understanding of established test methodologies and techniques in use by the QA department
• Good problem solving and analytical skills as well as strong written and oral communication skills.
• Understanding of the full software development life cycle
• Familiarity with front-end and back-end performance best practices
• Ability to adapt swiftly with a willingness to undertake challenging tasks to ensure stakeholder satisfaction.
• Experience with common software engineering tools and processes

What’s Great About the team

• A collaborative and innovative team, driving our company values and leadership qualities
• Passionate about delivering the best experience for all our user communities
• Inclusive and diverse culture with a clear vision

Kortext Competencies

We have five leadership competencies within our business that are essential to our culture and that you will need to both demonstrate and role model:

• Agility & Adaptability
• Accountability
• Advanced Communication & Collaboration Skills
• Social & Emotional Intelligence
• Transformative Thinking & Awareness

Why choose us?

Kortext is committed to providing an inclusive working environment where our employees can be themselves and everyone has equal opportunity to reach their full potential. We value difference and know that a diverse community makes for greater innovation and brings a breadth of skills, experience and perspectives.

We’re here to help and want to ensure you have a positive experience throughout our recruitment process. We recognise that everyone is unique and we encourage you to speak to us should you require any advice, support or adjustments.

Kortext is a proud supporters of and are actively engaged with charities such as: Race for Good, Girl Raising and Student Minds

We understand that flexibility benefits our people, our teams and our business; wherever possible we will seek to accommodate a blended approach to office and remote working.

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Discover Kortext – The leading digital learning platform

Work remotely

Job Types: Full-time, Permanent

Salary: $105,000.00-$120,000.00 per year

Job Types: Full-time, Permanent

Salary: $105,000.00-$130,000.00 per year

Additional pay:

Benefits:

• Casual dress
• Extended health care
• Paid time off

Schedule:

Education:

• Bachelor’s Degree (required)

Experience:

• Quality Assurance Managers: 4 years (required)