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LaSalle College Vancouver is part of the LCI Education Network which is present on 5 continents and has 23 post-secondary campuses and approximately 3,000 employees who support more than 17,000 students worldwide each year. From one country to the next, LCI Education favors the harmonization of its programs, which makes for greater flexibility, better control over the quality of its services, and deeper respect towards the various cultures it works with.
LaSalle College Vancouver offers a variety of design-based programs that respond to professional demands. Thanks to our reputation and continuous industry involvement, our experienced and dynamic teachers are passionate about providing world class instruction – both theoretical and practical – to our students.
Academic Advisor
LaSalle College Vancouver is part of the LCI Education Network, which is present on five continents and has 23 post-secondary campuses and approximately 2,000 employees who support more than 12,000 students worldwide each year. From one country to the next, LCI Education favors the harmonization of its programs, which makes for greater flexibility, better control over the quality of its services, and deeper respect towards the various cultures with which it works.
LaSalle College Vancouver offers a variety of design-based programs that respond to professional demands. Thanks to our reputation and continuous industry involvement, our experienced and dynamic teachers are passionate about providing world-class instruction – both theoretical and practical – to our students.
Position Summary
The ideal candidate profile for this position is someone who thrives in a dynamic, fast-paced and changing environment; enjoys a challenge; possesses a strong customer service focus and a “can do” attitude; and, instinctively knows who his or her target audience is and how to effectively “speak” to that demographic.
Reporting to the Chief Academic Officer, the incumbent is responsible for sustaining an environment of academic and professional excellence for students and Academics team members. The incumbent is also responsible for supporting student life and learning through student advocacy, academic coaching, customer service, campus and community referrals and institutional outreach. The Academic Advisor also works closely with all campus departments to support student success and retention endeavours.
Key Job Responsibilities
- Maintain direct contact with student advisees. This includes meeting with individual as well as small groups of on-ground and online students on an ongoing basis to build rapport, identify barriers to success, set goals and develop action plans for academic success
- Provide proactive and timely outreach, referrals and intervention with student population through a variety of communication methods
- Develop processes, programs, activities or workshops to support student cohorts such as new students, online/E-Learning students, students on academic warning, and honours students
- Work with the Academics Team to understand, monitor and convey all aspects of curriculum, sequencing, academic status, registration and college policies and procedures for both on-ground and online students
- Work closely with Academics Team regarding curriculum updates, scheduling, student concerns and needs. Collaborate with faculty regarding student concerns, student progress and course content
- Support curricular and co-curricular involvement through referral, participation and advertisement of available opportunities to on-ground and online students
- Participate in new student orientation programs
- Track statistics and ensure proper file documentation
- Participate in, and support all, key departmental operations, departmental meetings, strategic planning and program assessment.
- Understand and monitor institutional benchmarks and support all retention endeavours
- Perform other related duties, as assigned
Key Relationships
- Chief Academic Officer
- Campus Director
- Program Directors
- Registrar
- Employees and students of LaSalle College Vancouver
Knowledge
Job Requirements:
- Bachelor’s degree in Education, Fine Arts, Psychology, Social Work or related field.
- One to three years’ experience working in an academic advising role, preferably in a post-secondary institution
- Understand current trends in Academic Advising and Higher Education
- Experience in Higher Education is an asset
Skills
- MS Office skills and comfortable utilizing a variety of IT systems including, but not limited to, an intranet, databases, etc.
- Superior organizational and problem-solving skills
- Excellent oral and written communication skills
- Strong interpersonal skills
- Mathematical skills to a sufficient level to support working with numbers
Abilities And Attributes
- Work collaboratively
- Plan, coordinate and execute the related workload
- Understand the importance of confidentiality and demonstrate that proven ability in everything he/she does
- Flex his/her personality when interacting with a wide variety of internal and external stakeholders
- Team player with a positive attitude and strong work ethic
- High level of professionalism, diplomacy and tact
- Listen effectively and respond appropriately
- Work independently, and effectively, under pressure and with minimal supervision
- Adapt to changing assignments and juggle multiple, and sometimes competing, priorities
- Deal with ambiguity and successfully met deadlines
All employees at LaSalle College Vancouver are defined by key attributes which we value. These attributes are: action oriented, innovative/creative, resourceful, respects peoples’ individuality and differences, engaging/effective communicator, committed to sharing knowledge and best practices, have a global perspective, embraces change, client/customer focused, and resilient.
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