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OVERVIEW:
JOB PURPOSE:
QUALIFICATIONS REQUIRED:
Client / Customer Service Delivery
Special Projects and Initiatives
Team Membership
JOB PURPOSE:
The Event Technology Coordinator – Production Services, CPD, assists the Production Services team in the operation and execution of the technological components for the live and/or webcast production (in-person, hybrid and remote) of Continuing Professional Development (“CPD”) programs for lawyers and paralegals, internal departmental events, and external client bookings in the Donald Lamont Learning Centre (“Learning Centre”). Participates in the preparation of all audio-visual equipment and components required for the event based on direction from the Technology Manager, CPD. Tests required equipment, prepares all media content, liaises with presenters / moderators. Operates production equipment, including video switcher, audio mixer, iPads, laptops, etc. Follows program direction from the Technology Manager, CPD and/or Event Technology Specialist – Production Services. Participates in the execution of the event and assists in providing post-event analytics on equipment use/failures, webcasting, event logistics, processes, technology use, live and online attendance, question/chat logs, issues, and other production related areas to Technology Manager, CPD and Program/Event Coordinators.
QUALIFICATIONS REQUIRED:
- A college diploma in live web or event and media production.
- A minimum of three (3) years related experience, providing direction and support in live (virtual, in-person and hybrid) event production and the proven ability to learn new systems quickly.
- Knowledge of audio/visual system integration an asset.
- Experience in editing and producing media content (animation, motion graphics, sound, and video) is required.
- Able to explain technical requirements to non-technical colleagues.
- Able to work effectively in a team environment.
- Experience with live and webcast conference setup.
- Speaks in a clear, articulate manner for individual and/or group situations.
- Reasons through complex technical information.
- Remains calm and clear headed in high pressure, fast paced event environment.
- Analytical thinking to trouble shoot problems.
- Minimum three (3) years of experience in setup of audio-visual systems for live events.
- Minimum three (3) years of experience with video capture, videoconferencing, audio-visual, collaboration, presentation technologies, video production and editing.
- Experience authoring technical support documentation.
- Digital media recording and editing tools (e.g. Adobe Creative Cloud).
- Knowledge of educational video production techniques.
- Experience lighting for live events and video production.
- Industry-standard AV technologies, including videoconferencing and web streaming products, Windows and Mac operating systems, Video Codecs, ethernet networking and TCP/IP protocols.
- Integrated AV control system setup and use.
- Manual dexterity for installation and repair of AV equipment; the ability to solve complex technical and logistical problems with AV equipment.
- Certified Technology Specialist (CTS) designation is an asset.
KEY ACCOUNTABILITIES:
Client / Customer Service Delivery
- Participates in the operation and execution of the technological components for the live and/or webcast production of CPD programs, internal department events and external client bookings in the Learning Centre as well as other venues and virtual environments, as required.
- Handles the day-to-day tasks related to the production of these programs.
- Liaises with internal and external clients at the direction of the Technology Manager, CPD and/or Event Technology Specialist-Production Services regarding their events.
- Communicates any technical challenges or special requests to Technology Manager, CPD and/or Event Technology Specialist-Production Services for resolution.
- Conducts pre-program filming of vignettes, editing and post program webcast archiving/bookmarking requirements.
- Operates technical requirements and support for internal stakeholder uses and external bookings of the Learning Centre and other locations/services, where required.
Special Projects and Initiatives
- Works with the Technology Manager, CPD and Event Technology Specialist-Production Services to improve processes and protocols of equipment and live-event production standards in the Learning Centre, as well as other locations and delivery methods.
- Provides support and assistance for the creation of on-trend multi-media content for e-Courses and online content (filming and editing) and other CPD or LSO departmental requests.
- Contributes meaningfully to any audio visual related procurement processes, such as RFQ’s, RFP’s and RFI’s.
Team Membership
- Works closely with Technology Manager, CPD, Production Services team and other members of the CPD department and/or LSO stakeholders, as required, to execute the smooth delivery of programs.
- Works with internal departmental stakeholders to help successfully execute events in the Learning Centre and other venues/methods, as required.
WORKING ARRANGEMENT:
The Law Society has introduced a Distributed Workforce Model to leverage flexibility and agility, and to maximize employee productivity and engagement. Work arrangements will be determined by role and departmental requirements. The working arrangement for this position has been classified as onsite, where the employee will work in the office and occasionally from home. The specific application of this will be communicated to applicants contacted during the recruitment process.
ACCOMMODATION:
The Law Society of Ontario values and respects diversity. We are committed to creating an accessible, barrier-free and inclusive workplace in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Please make any requirement you may have for accommodation during the recruitment process known when contacted. If you are unable to apply to this position due to the requirement for an accommodation of any kind, please email us at [email protected] or call 416-947-3438.
