Leger
This position is available to those residing in the Province of Manitoba only. It is a work from home position and you must have your own equipment. We provide virtual individualized training for this position with ample support provided by our friendly and helpful supervisors.
GENERAL DESCRIPTION
Working with the Leger team, a remote research interviewer is an on-call employee whose main duty is to complete telephone interviews on a variety of themes according to Leger’s projects.
REQUIREMENTS
Flexibility: Evenings and some weekend work required.
Experience: Call centre or customer service experience an asset.
Setting : Have a dedicated space in your home which to conduct surveys without background interference.
Equipment : Cell Phone/Ear phones/buds with built in microphone, Computer (Windows 10 or higher), Sufficient internet speed of at least 5 megabits per second.
RESPONSIBILITIES
Reaching individuals selected from a pre-established sample by phone. Our Dialer automatically makes those calls and therefore your personal cell number is not displayed and no charges are ever attached to your phone in anyway.
Convincing the greatest number of pre-selected individuals to complete the survey
Verbatim reading of the wording of pre-established questions and the response choices displayed on screen
Entering textual information of open-ended questions accurately and paying special attention to spelling and syntax to support accurate coding of responses
Communicating with co-workers/supervisory staff using Microsoft Teams
SKILL SET
Excellent written and oral communication skills (English)
Information technology: comfortable with computers (typing speed & keyboard accuracy)
Dynamic and comfortable with the public
PERSONAL QUALITIES
Adaptable – Courteous – Patient – Positive attitude – Excellent listening skills – Attention to detail – Persuasive – Solid interpersonal skills – Meticulous and reliable.
We offer a blend of online and personalized training.
Minimum hours: 18 per week and you can choose more if you want.
Salary: $16.00 per hour
Job Type: Casual
Salary: $16.00 per hour
Benefits:
- Flexible schedule
- Work from home
Schedule:
- Evening shift
- Monday to Friday
- Weekend availability
Application question(s):
- Are you able to commit to a minimum of 18 hours per week?
- Do you currently reside in the Province of Manitoba?
Education:
- Secondary School (preferred)
Experience:
- Customer service: 1 year (preferred)
Language:
- English (required)
Shift availability:
- Night Shift (preferred)
Work Location: Remote
Expected start date: 2023-02-14