LGC Standards is a division of LGC Group, the UK’s designated National Measurement Institute for chemical and bioanalytical measurements. We are a leading global manufacturer and service provider of quality assurance and research tools, supporting analytical needs in more than 120 countries worldwide. We use our expertise to produce to the highest standards, including ranges produced under ISO/IEC 17025 and accredited to ISO 17034. Our wide range of reference materials and proficiency testing schemes is complemented by our experience in outsourcing and customs, enabling us to adapt quickly to provide tailored solutions that meet our customers’ analytical needs. We innovate and apply science in order to ensure the safety and integrity of products and services, in line with our vision of science for a safer world.
Job Description
As a Customer Service Specialist, you will be responsible for front line and first contact communication with new and existing customers. You will answer calls, emails and web inquiries with prompt professionalism and a genuine desire to create a win-win outcome.
You will liaise and coordinate with stakeholders in various departments to escalate/resolve customer issues as needed, providing timely information and updates to all parties.
This role will be based at our reception desk Monday – Friday to assist with the occasional in-person site visit and to direct visitors as needed.
What You’ll Do
Qualifications
Additional Information
ABOUT LGC:
LGC is a leading, global life science tools company, providing mission-critical components and solutions into high-growth application areas across the human healthcare and applied market segments. Its high-quality product portfolio is comprised of mission-critical tools for genomic analysis and for quality assurance applications, which are typically embedded and recurring within our customers’ products and workflows and are valued for their performance, quality, and range.
OUR VALUES
EQUAL OPPORTUNITIES
LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, color, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion, or belief. Short listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, color, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership.
For more information about LGC, please visit our website www.lgcgroup.com
#scienceforasaferworld
Your Opportunity: Wainwright is a vibrant and friendly community of around 7,000 located in east central Alberta on highway 14...
Apply For This JobLe Centre dentaire Rachel recherche un.e hygiéniste qui jouera un rôle clé dans notre clinique du Plateau-Mont-Royal et dans notre...
Apply For This JobPLUM HEALTH INC. We are a private healthcare company that provides personal and rehabilitation support services to individuals that have...
Apply For This JobJob Description Tenure: Full-Time Location: Vaughan, Ontario Shift & Schedule: Mon-Fri | 9:30AM – 6PM Duties: Greet and welcome visitors,...
Apply For This JobOverview “Sunrise is the best place that I’ve ever worked, simply because of the people. We provide quality care in...
Apply For This JobAtomVie Global Radiopharma Inc. is a global leading GMP manufacturer and distributer of clinical and commercial radiopharmaceuticals. We work with...
Apply For This Job