Job Summary:
The Sales Support Representative will assume a key role in supporting the acquisition and onboarding of key customer accounts for the company, with a focus on the North American market.
We are seeking a talented, motivated, and top performer to join our team in this role!.
Primary Responsibilities:
Support business development engagement efforts for new potential customers/suppliers of spent lithium-ion batteries across North America
Support end-to-end process of outbound engagement from lead generation through to securing contractual relationships with new customers
Support customer audits and other compliance and onboarding requirements.
Support activities at industry conferences and tradeshows
Support management of existing customer accounts to maintain high degree of customer satisfaction and maintain repeat business
Support the completion of all necessary contract documentation including one-time service agreements, master service agreements, vendor setup documentation, and billing for specified accounts
Market analysis and intelligence
Job Qualifications:
University Degree in Business, Economics or Engineering preferred
Exposure to business development and customer management is a plus
Excellent organizational, strategic, planning and implementing skills
Excellent presentation and verbal communication skills
High level of critical and logical thinking, analysis, and/or reasoning to identify underlying principles, reasons, or facts
Ability to follow through and complete overlapping projects
Able to identify key issues; creatively and strategically overcome internal challenges or obstacles
Effective attention to detail and a high degree of accuracy
Core Competencies:
A hands-on approach with a desire to work in a dynamic, mission-driven environment
High-level of integrity and dependability with a strong sense of urgency and results-orientation
Proactive self-starter with an ‘owner’s mindset’
Consistently delivers quality work on time, with a strong attention to detail
Strong analytical, negotiation and creative problem-solving skills
Exceptional oral communication, writing and editing skills
Excellent telephone etiquette
Motivated, methodical, and optimistic
Demonstrated interest in cleantech, electric vehicles or renewable energy a plus
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