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LifeLabs is the largest community diagnostics laboratory in Canada, serving the healthcare needs of Canadians for over 50 years. Our team members are truly centred around our customers, and we know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us.
Consistently named one of Canada’s Best Employers by Forbes, LifeLabs has also been recognized for having an award-winning Mental Health Program from Benefits Canada. The passion and commitment of over 6,000 diverse and innovative team members unites and motivates us to ensure our customers receive high quality tests and results that they can trust. Agile, customer-centred, caring and teamwork: we live these values every day in what we do to support our customers and healthcare providers, driving forward our vision of empowering a healthier you .
Make a difference – join the LifeLabs team today!
Reports to: Manager, Accounts Receivable
Purpose of the Role The Accounts Receivable Associate is responsible for the full Accounts Receivable cycle, which includes, billing and revenue recognition, reconciliations and resolving any issues related to incorrect or outstanding payments, collections, and applying customer payments.
This is a Full Time Hybrid role based in British Columbia.
Core Accountabilities
Reporting, reconciliations and analysis
- Produce financial and management reports.
- Assist in general financial management and analysis.
Billing and revenue recognition
- Maintain billing system, generate invoices and account statements.
- Back Office, investigation and problems resolution.
- Investigate and resolve any irregularities.
Collections
- Contact overdue customers for payment.
- Handle all incoming billing phone.
Cash Application
- Apply cash as per customer instructions.
- Minimize / eliminate unapplied cash. Integration of other systems with Oracle Cloud
- Escalate issues to Team Lead and / or Managers, suggesting solutions and preventive measures as well as recommend areas for improvement.
- Cooperate and clearly communicate in a timely manner with different stakeholders (Answer questions and requests)
Qualifications And Skills
- High School Diploma, College diploma with a focus on accounting would be preferred.
- Previous co-op experience with an accredited college or 1-2 years of account receivable and collections experience.
- Understand the AR impact on the Organization financial health.
- Understand the accounting principles and practices, invoicing and processing of payments.
- Background in Healthcare industry is considered an asset.
- Knowledge of Microsoft Office.
- Willingness to adapt to and learn different ERP systems.
- Strong attention to detail with a high degree of accuracy.
- Strong communication, customer service and interpersonal skills with the ability to develop and maintain effective relationships with clients and co-workers.
SW1 #INDEED
Hiring Range: $40,000 to $50,900
The hiring range established is the expected range for this position, however the final salary recommendation will be determined based off the level of experience, education requirement, external market conditions and internal equity.
Employee Benefits
In this position, you will be eligible to participate LifeLabs’ group benefits plan which is available to LifeLabs employees in accordance with the terms and conditions of those plans.
Retirement Savings
The LifeLabs plans provide members with an easy way to save for retirement. By participating in the plan, you receive contributions made to your account on your behalf from LifeLabs.
Vacation Entitlement
In this position, you will be entitled to vacation. We promote a healthy work-life balance and expect your full vacation to be taken each year.
Employee Wellness
LifeLabs offers an award-winning Wellness Program focused on supporting your total health and well-being under our physical, emotional, and financial wellness pillars. We have been recognized in the industry for our focus on mental health supports.
Employee Giving Program
Designed to support any employee who donates, fundraises or volunteers for a Canadian Registered Charity or Non-Profit Organization.
In addition, LifeLabs offers professional development and membership reimbursement, access to preferred rates and discount programs – WorkPerks, Home and Auto Insurance, Costco Membership, etc. – and Optional Health-related Benefits.
We are committed to the ongoing development of our diversity, equity, and inclusion (DEI) program and have taken steps to strengthen our commitment to our team members and customers, to challenge ourselves to act with courage and integrity, and to create an environment where people can be their true selves.
At LifeLabs, we know that we are Stronger Together and that we will benefit from the unique perspectives and experiences that each team member offers.
In accordance with LifeLabs’ Accessibility Policy , the Accessibility for Ontarians with Disabilities Act, and the Ontario Human Rights Code, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email [email protected] .
Vaccinations are highly encouraged at LifeLabs’. Vaccinations may be mandatory for selected employees if regulated by provincial or regional governments, or through employer-led vaccination policies in the facilities we service. Please ensure you ask if this position requires the successful candidate to be fully vaccinated with the current Government approved COVID-19 vaccinations.
