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Build a meaningful career
At LifeWorks, we offer more than career opportunities, we provide career opportunities to make meaningful contributions to people’s lives. The extraordinary expertise of a more than 7,000-strong workforce is harnessed to support the employees and families of the organizations we serve. Our innovative programs have a lasting impact on the health, financial security and productivity of 24,000 workplaces.
Summary
The Instructional Designer, Workplace Learning Solutions (WLS) will be responsible for managing the development of new & existing training products, and be heavily involved in all aspects of design.
Responsibilities:
- Participate in client meetings to determine their learning needs/requirements
- Collaborates and provides consultation with business partners and subject matter experts to analyze the client’s needs
- Design and develop new learning programs to address the client’s learning needs. This includes developing detailed design plans, all instructional materials for instructor-led and virtual instructor-led courses (to include facilitator and participant guides, handouts and other supporting materials), writing storyboards, and developing eLearning courses using Articulate Storyline
- Develop documents to meet accessibility standards
- Re-design existing learning programs to address the unique needs of the client and adapt to their requirements and environment
- Maintains all learning materials, handbooks, user guides and update them as needed
- Conduct research and liaise with Subject Matter Experts to gather and validate content throughout the design and development process
- Liaise with external vendors who support the development of courses
- Develop measurement and evaluation tools to test the effectiveness of the training program
- Troubleshoot issues with eLearning courses
- Manage instructional design projects throughout the design and development cycle, to ensure its successful completion; anticipate and escalate project issues as they develop
- Conduct Train-the-Trainer sessions as needed
Qualifications:
- Undergraduate degree in related discipline
- At least 5 years of experience in instructional design for soft-skills training
- Experience designing and developing instructor-led, virtual instructor-led and eLearning courses
- Adult Learning, Organizational Development, EAP or HR experience
- Proficiency in using various media tools including eLearning authoring software like Articulate Storyline, editing, and the Microsoft Office Suite.
- Basic HTML and Flash programming knowledge
- Project management skills
- Strong written and oral communication skills
- Strong analytical skills, presentation, and consultative skills
- CTDP designation is an asset
Where permitted by law, LifeWorks employees must be fully immunized to access a LifeWorks office or customer premises.
Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to [email protected]
Fulfilling work that matters
LifeWorks is in the business of helping organizations help their people and in the process, we strive to elevate ours. We’re always looking for talented professionals and strategic leaders looking to make a difference in the lives of the people we serve. We appreciate the interest of every applicant; however, we contact only those selected for an interview.
At LifeWorks, we are committed to putting our people first. Our priority is to optimize the health and productivity of our people. In light of COVID-19, our company continues to monitor the global situation and following local guidance in each of our communities to ensure the health and wellbeing of our employees. Safety is our highest priority, and while the goal is to ultimately return to the office, we are currently working remotely and are connecting with candidates through virtual interviews, recruitment events, and information sessions. We are excited to connect with you virtually, and look forward to receiving your application.
