Live Nation Entertainment Looking for Venue Sustainability Manager – Budweiser Stage at Toronto, Ontario, Canada Full Time

Who are we?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

Who are you?

You are passionate about the environment and have experience in events management and/or operations. You are great at problem solving on the fly, aren’t scared to get dirty, and maintain an enthusiastic and positive attitude. You are creative and confident in your ability to spearhead new programs. You are organized and have effective time management skills. You are a strong communicator and are comfortable providing direction, while also being willing to jump in and help whenever necessary. All employees have a leading role in the service experience of our guests. That’s why SAFETY for employees and guests is our first priority. We show CARE around every corner and look to create ENCORE moments of service excellence for everyone. And our commitment to EFFICIENCY, is our way of staying well-organized. So join us! We need these kinds of skills and talents as we Create Once in a Lifetime Experiences for our Fans.

Responsibilities:

Training & Engagement:

• Participate in pre-season orientation and mid-season meetings with Live Nation’s national sustainability team.
• Attend all scheduled 1-on-1 meetings with Regional Zero Waste Manager providing updates on all initiatives.
• Be onsite during pre-season venue set up to ensure zero waste operational procedures are in place.
• Drive Zero Waste Coordinator hiring, training, and onboarding.
• Deploy sustainability communication and engagement assets to help lead pre-season venue orientation trainings.
• Collaborate with the Experience Manager to build enthusiasm and participation around venue sustainability efforts.
• Provide regular updates to entire venue staff to share progress, recognize employees, and identify areas of improvement.
• Work closely with all venue departments to integrate sustainability into operations.
• Collaborate with the Marketing department to regularly share venue sustainability highlights on all social channels.
• Other tasks as assigned by the Venue Services Manager and National Sustainability Team including but not limited to local community and vendor engagement.

Resource Recovery & Material Circularity Operations:

• Work with venue leaders and Regional Zero Waste Manager to design a comprehensive zero waste plan for your venue with actionable goals, improvement areas, a current map and material flow, and a tracking system for accountability.
• Oversee and assist with the material sorting process of all recycling, composting, reuse, and donations materials to increase resource recovery and diversion from landfill.
• Analyze existing venue infrastructure, event set up, and waste flows to identify areas for improvement.
• Be present on show days and non-show days to manage teams, and to ensure compliance and quality control of materials entering the waste stream.
• Identify key opportunities and partnerships to expand the material circularity model throughout the season.
• Build or maintain connections with local partners and waste haulers to stay up to date on accepted divertible materials and options for resource recovery.
• Create a lively and positive atmosphere across front of house and back of house waste operations.

Reporting and Data Collection:

• Utilize Microsoft Office (primarily Word, Excel, and SharePoint), Google Drive, and Box programs to track and report on key program metrics.
• Acquire weight tickets and chain of custody receipts by establishing relationships with waste haulers and resource recovery vendors.
• Update the mandatory venue data tracking and reporting spreadsheet on a minimum monthly basis.
• Document operations and upload photos to shared folders.
• Create engaging visual reports throughout the season that can be shared venue wide.
• Complete the post-season venue sustainability survey.

Qualifications:

• Show days require about 90% of the time spent walking, bending, reaching, stooping, lifting, and carrying 50+ lbs. with about 50% of that time spent helping/overseeing the sorting of materials.
• High School Diploma or equivalent.
• At least 1 year in a leadership position in one of the following: operations/event coordination, Guest Services and communications, event, or campus sustainability/zero waste events.
• Creative thinker and problem solver.
• Excellent verbal, written and interpersonal communication skills.
• Acute sense of judgment, tact, and diplomacy.
• A strong sense of teamwork and ability to execute programs.
• Time management and the ability to excel in an unstructured environment.
• Passion for driving environmental impact through both hands-on and administrative work.

We thank all applicants for their interest, however, only those chosen for an interview will be contacted.

Physical Requirements/Work Environment

On-site work requires about 90% of the time spent walking, bending, reaching, stooping, lifting, and carrying 50+ lbs. with about 50% of that time spent helping/overseeing the sorting of materials. Must be comfortable working outdoors in all conditions as well as in an environment where alcohol is sold with various levels of noise.

Employment Equity

Live Nation Canada strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by provincial and/or federal law. Accommodations for candidates with disabilities are available on request during all aspects of the recruitment and selection process. If accommodation is needed during the recruitment and selection process, please contact us and we will work with you to meet your accessibility needs.

Hiring Practices

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms. This job description is a summary of duties that are expected to be performed. Duties outlined on this job description may not be all-inclusive, and can be modified at any time if requested by management.