Job Description
You will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
The best candidates are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. You can put yourself in our customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and it will be your job to pass on that information. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints.
Full-Time
Support Role
Operations Role
Manulife Benefits Plan
Training will be provided
About LiveGauge
LiveGauge works with some of the largest brands and marketing agencies in the world helping to prove ROI on their marketing spend using the latest and most innovative technologies. If you’ve ever been to a large sporting event, music festival, or took a sample at the mall chances are LiveGauge was powering technology behind the scenes!
Learn more at: https://livegauge.com/
1 minute video: https://youtu.be/96cXWl1weak
Job Type: Full-time
Benefits:
Flexible Language Requirement:
Schedule:
COVID-19 considerations:
Our building has taken heavy COVID-19 precautions via daily cleaning/sanitizing by onsite building cleaning staff.
Ability to commute/relocate:
Application question(s):
Education:
Experience:
Shift availability:
Work Location: Hybrid remote in Toronto, ON
Expected start date: 2023-04-01
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