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LMC Healthcare (LMC) is Canada’s largest specialist care provider in diabetes, endocrinology & metabolism. We are transforming diabetes care by making it more accessible, comprehensive and patient-centric than ever before. LMC has 13 multi-disciplinary centres of excellence and 22 clinical research sites located in 3 provinces (Ontario, Alberta, and Quebec).
Currently, our growing team is looking for an Optometry Receptionist who can work with us on a permanent, full-time basis in our Vaughan location. Our receptionist is the face of the office, and the unifying link in the office. The patients’ experience starts with the person who answers the phone and greets people at the reception – which is why this role is so important to us. We are a very busy optometry office, and we need someone who understands customer service and who can work under pressure.
Essentials Functions:
- Relive front desk; greeting patients, checking patients in/out
- Reply to patient emails regarding queries or scheduling
- Booking/Scheduling/Confirming appointments
- Recall patients either by phone or email
- Facilitate patient referrals to other healthcare professionals
- Scanning, filing, reconciling OHIP payments
Education/Experience:
- High School or College Graduate
- One year of experience in an optical setting is a definite asset
- Excellent verbal and written communication skills and a passion for dealing with people
- Strong interpersonal skills, friendly and caring, outgoing personality
- Customer service experience is essential
- Able to follow directions and take personal responsibility for actions
- Must demonstrate strong time management and organizational skills
- Ability to work independently and in a team
- Able to follow through on tasks with attention to detail, able to multitask
Why LMC might be right for you!
- Comprehensive Health Benefits
- RRSP contribution matching
- Employee Assistance Program (EAP)
- Education allowance (days and funding)
- Employee Appreciation Days Off (Extended long weekend in summer)
- Additional Holiday Closure
- State of the art Electronic Medical Records (EMR) environment
LMC Healthcare values the health and well-being of our employees, clients and patients and as such we have instituted a COVID-19 Mandatory Vaccination policy for all employees. All candidates attending interviews in-person or receiving job offers will be required to provide proof of vaccination prior to entering our facilities. Accommodations will be provided for those who cannot be vaccinated for a reason protected by applicable provincial human rights legislation.
LMC Healthcare is an organization committed to ensuring accessible services and communications to individuals with disabilities. Once an applicant has been selected for an interview, requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their accommodation needs known when contacted.
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