LMC Healthcare

LMC Healthcare (LMC) is Canada’s largest specialist care provider in diabetes, endocrinology & metabolism. We’re transforming diabetes care by making it more accessible, comprehensive and patient-centric than ever before. LMC has 13 multi-disciplinary centres of excellence located in 3 provinces (Ontario, Alberta, and Quebec). Our 60+ Endocrinologists, many of whom are nationally renowned for their areas of expertise, are supported by an interdisciplinary team of highly qualified Medical Office Administrators, Medical Assistants, Registered Nurses, Registered Dietitians, Physician Assistants, Pharmacists, Optometrists, Opticians, Optical Assistants, Chiropodists and Clinical Research Professionals.

Currently, our growing team is looking for an Optometric Receptionist who can work with us on a permanent, full-time basis at our LMC Vaughan Optometry location.

The Optometric receptionist is the face of the office and the unifying link in the office. The patients’ experience starts with the person who answers the phone and greets people at the reception – which is why this role is so important to us. We are a busy optometry office, and we need someone who understands customer service and who can work under pressure.

Responsibilities:

90% answering telephones
Reply to patients regarding queries or scheduling
Booking/Scheduling/confirming appointments
Relive front desk; greeting patients, checking patients in/out
Recall patients either by phone or email
Facilitate patient referrals/reports to other healthcare professionals
Scanning, filing and faxing reports/charts

Requirements:

One year experience in an optical setting is an asset
High School or College Graduate
Ophthalmic Assistant diploma preferred
Excellent verbal and communication skills and passion for dealing with people
Strong interpersonal skills, friendly and caring, outgoing personality
Customer service experience is essential
Able to follow directions and take personal responsibility for actions
Must demonstrate strong time management and organizational skills
Ability to work independently and in a team
Able to follow through on tasks with attention to detail, able to multitask

LMC Healthcare values the health and well-being of our employees, clients, and patients and as such we have instituted a COVID-19 Mandatory Vaccination policy for all employees. All candidates attending interviews in person or receiving job offers will be required to provide proof of vaccination prior to entering our facilities. Accommodations will be provided for those who cannot be vaccinated for a reason protected by applicable provincial human rights legislation.

LMC Healthcare is an organization committed to ensuring accessible services and communications to individuals with disabilities. Once an applicant has been selected for an interview, requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their accommodation needs to be known when contacted.

If you require accessibility accommodations to participate in the recruitment process, please let us know.

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