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Patient Support Program Manager
Description
Our client, a multinational pharmaceutical company, is currently looking for a Patient Support Program Manager to join their team in the Greater Toronto Area. The incumbent will provide direction and leadership for the management of patient support programs.
Key Responsibilities
- Lead the development and maintenance of PSP activities.
- Accountable for defining and managing the programs’ budget.
- Define quality standards and KPI for the programs to maximize its success.
- Interface with Medical Affairs and Business Franchises to ensure strategic and tactical alignment of the PSP team according to set plans.
- Ensure effective communication across all teams and with centrally and regionally based staff.
- Identify innovative solutions for the optimal and safe use of the company products.
- Contribute to the development of the short- and long-term strategic direction of the business through cross-functional collaborations and planning.
- Cultivate and maintain relationships with external partners such as patient advocacy organizations and healthcare providers.
- Enhance the reach and effectiveness of patient support programs through strategic partnerships.
- Ensure that all patient support programs comply with regulations, industry standards, and company policies.
Qualifications
- Bachelor’s Degree required
- 7 – 10 years of experience in the pharmaceutical industry
- Experience in the management of patient support programs
- Understanding of Canadian market access environment
- Patient-centric and service-oriented mindset
- Demonstrated vendor management skills
- Experience tracking and managing budgets
- Very good knowledge of the Canadian, national and provincial, health care systems and environment, including the drug reimbursement process
- Must be a dedicated team player
- Customer focused
- Excellent written, verbal and presentation skills
Thank you in advance for your interest, only individuals deemed to have the skill set and experience to fit the role will be contacted.
Lock Search Group is a National Executive Recruitment firm with 11 offices in Canada and one in the United States, a staff of more than 30 Consultants and Associates, and expertise in 11 major disciplines. Our mission is to provide exceptional Recruitment and Consulting Services to clients and candidates. We apply our experience and expertise to deliver solutions with a personalized approach that focuses on client needs and candidate goals.
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