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Summary
As a key member of our team, you will be expected to provide exceptional service to new and
existing customers through proper utilization of the company services. The ideal candidate will
also have a high level of attention to detail, good computer skills, strong communication skills,
and ability to work independently as well as in a team environment. Transportation experience
would be a definite asset.
Job Responsibilities and Accountabilities
Receive, review, ensure accuracy and execute orders, via email and phone.
Maintain consistent and professional contact with our customers.
Re-schedule missed appointments as necessary.
Obtain and provide POD’s as requested.
Work with customers, clients, carriers, & other LA departments
Oversee the maintenance of orders, (ie record all changes, adjust orders to reflect changes
requested by customers and clients)
Knowledge and Experience Requirements
Strong interpersonal skills are required to deal with resolution of customer issues and
problems. It is important to have a clear understanding of basic flow of work to achieve
efficiency.
Effective and efficient communication, interpersonal and computer skills.
Maintain consistent and professional contact with our customers
Demonstrates excellence in organization and time management skills. Able to perform
multiple tasks efficiently.
Strong attention to detail, and interested in preventing errors and solving problems.
Work independently and proceed with objectives under minimal supervision.
Absolutely necessary – a positive attitude and desire to work in and contribute to a team
Environment.
Job Types: Full-time, Permanent
Additional pay:
Benefits:
- Casual dress
- Dental care
- Extended health care
- On-site parking
- RRSP match
- Vision care
- Work from home
Schedule:
Education:
- Secondary School (preferred)
Experience:
- customer service: 1 year (preferred)
Application deadline: 2022-03-19
