Note: This Job Description may not encompass the entire scope of this role, as other duties maybe assigned by management.
RESPONSIBILITIES
Help Desk Management
• Respond to all IT problems and malfunctions, providing guidance and assistance as needed;
• Oversee servicing of a range of equipment from workstations to servers to networks.
Network Administration
• Evaluate, design, install, maintain and configure network infrastructure components, wireless infrastructure, switches and routers;
• Manages performance and maintains security of LANS;
• Maintain terrestrial communications utilizing transmission over fiber;
• Maintain a network addresses scheme;
• Research and select technologies for monitoring network traffic, security and performance issues;
• Work with vendors on software and hardware technical issues;
• Make recommendations to management concerning network upgrades;
• Develop system recovery procedures to minimize system downtime; provide technical support for maintaining system reliability and availability.
Database Administration
• Performance tuning and resource monitoring of various database;
• Ensure data recovery, maintenance, data integrity and space requirements;
• Communicating regularly with technical, applications and operational staff to ensure database integrity and security;
• Commissioning and installing new applications;
• Backup/recovery, installation and upgrades;
• Assist with the development of new projects and systems as required.
IT Management
• Overseeing the setup, configuration and deployment of desktops (and associated software including operating systems, productivity software and enterprise business applications), servers, data center equipment and security tools;
• Supervise troubleshooting, internal customer support;
• Conduct needs analysis for business projects involving IT;
• Research, price out and recommend technology purchases for projects and everyday operations;
• Articulate the technical requirements for departmental IT initiatives;
• Project and manage enterprise portfolio of IT assets;
• Manage relationships with third-party companies for service, support and product issues, including outsourcers, developers and other vendors;
• Facilitate communication between departments and communicate IT-related issues to senior management as required;
• Maintenance & setup of cameras (interior & exterior);
• Management of access cards and terminals;
• Performs other related work as required.
REQUIREMENTS
• Bachelor’s degree in computer science or a related field (or equivalent work experience);
• 5-7 years’ experience supporting, implementing and/or administering Windows XP, 2003, 2008R2, 2012, 2016, 2019, Windows 7, 10, 11, Active Directory, MS SQL, Network Cabling, VMware, Wireless Network, Cyber Security;
• Microsoft Certified System Administrator (MCSA);
• Microsoft Certified System Engineer (MCSE), an asset.
• Familiarity with Web tools and technology; understanding of network issues; ideally possesses relevant server experience;
• Extensive hands-on technical knowledge of Network Systems, Protocols, and standards such as Ethernet, LAN, WAN, TCP/IP, VoIP, Layer 2 switching, Layer 3 routing, etc.;
• The ability to work closely with IT project managers, database programmers and Web developers;
• Competency in project management and effective management of resources in the execution of multiple projects;
• Proven ability to diagnose & solve complex system and application problems and errors;
• Strong project management skills and a demonstrated track record in executing on business strategy;
• Deep understanding of hardware and systems including data center equipment, servers, desktop PCs, mobile devices, network infrastructure and security tools.
SALARY & BENEFITS
Salary is commensurate with experience
Collective insurance (health, life, disability, travel) after 90 days;
We are committed to equal opportunity in employment for women, aboriginal peoples, persons with disabilities and persons who are because of race or colour, in a visible minority in Canada.
Résumé Date de parution : 2022-10-27 Lieu : Ottawa Area Type de contrat : Contractuel NO. RÉFÉRENCE : 5216550 ...
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