Loopio
Loopio is a workplace that unleashes learning & growth opportunities for our Loopers. We provide autonomous, challenging work that allows each employee to master their craft. We attract and retain people who are naturally curious, have grit and are eager to grow and build their careers. At Loopio, we genuinely support each other, because true success comes from working as #oneteam.
With a particular focus on learning and development, the Learning and Development Partner builds, administers, and measures the impact of L&D programs throughout the employee lifecycle. In this role, you will be part of a People team that cares deeply about the employee experience, innovation, and making data-driven decisions.
This position will be part of the People Systems team, which focuses on evaluating, building, and designing People-related systems that help Loopio scale. In this role, you will be reporting to the Director, People Systems and will partner closely with the People Operations team and leadership across the business.
This is a full-time contract position covering a parental leave and will be covered by Loopio’s health and dental benefits. The term for this contract will be March 20, 2023 to May 31, 2024.
What You’ll Be Doing:
- Maintain a particular focus on the learning and development systems and programs that impact the employee lifecycle, including leadership, onboarding, employee development, and DEI learning opportunities
- You will partner with other People team members to develop impactful training programs to support key moments in the employee lifecycle. Ways that you’ll partner with the People team and beyond include partnering with:
- The VP, People and Director, People Systems on the development of foundational Loopio Leadership Values and associated training and supporting materials
- People Partners on developing a revised Management onboarding process for all newly promoted and hired people managers
- People Partners to revise our approach to Growth Plans to support development across the organization
- People Leadership Team to determine annual DEIB training for all Loopers for 2024
- Leadership to revise and develop new company onboarding sessions as needed
- Translating key learnings from our most recent learning needs analysis to design, create, and deploy scalable and impactful training modules from initial company onboarding and onwards in the employee lifecycle, using various mediums (e.g., live sessions, online learning)
- Manage the rollout and ongoing upkeep of new learning tools and programs to ensure that they are always relevant and up to date. This includes leadership coaching through Betterup, professional development workshops through LifeLabs Learning and other providers
- Manage and maintain all existing training materials within our Learning Management System (LMS), Lessonly
- Collaborate with the Director, People Systems and internal stakeholders to identify future learning needs and opportunities for our employees
- Supporting on other ad hoc People Systems initiatives that may extend to engagement and development
What You’ll Bring to the Team:
3+ years L&D experience or equivalent creating, delivering and monitoring the impact of Learning & Development programs at various levels and stages of the employee lifecycle. You are able to operate with autonomy, ideating, designing and delivering with minimal supervision
Strong project management skills: you are able to effectively scope, plan out, and deliver on a variety of projects, effectively collaborating with other stakeholders
Excellent communication skills; whether you are creating a new learning path, facilitating a workshop, or communicating to our employees, you know how to effectively communicate your key messages to a variety of audiences
Detail oriented and process driven; you have a keen eye for detail and are able to breakdown and create processes that deliver effective outcomes
Passionate about delivering impactful learning experiences; you care deeply about delivering learning experience and programs that support the growth and effectiveness of our employees
Curiosity; you are eager to learn about Loopio’s Sales Response Industry, our company, and are always looking for ways to keep learning and growing
A focus on building for Diversity, Equity, Inclusion and Belonging (DEIB); you may have had experience delivering learning and development programs to support a diverse workforce, and know how to design for equity and inclusion to create belonging in the workplace, or you are knowledgeable in the DEIB space and have purposefully pursued learning opportunities to better understand the many facets of DEI.
Technology savvy; you are excited to learn new systems and software, have intermediate+ excel or Google sheets skills, and you don’t shy away from becoming the subject matter expert for the tools you manage and support the company through
Nice to Haves:
- Prior experience developing and managing leadership training programs, including leadership values and behaviors
- Experience using Lessonly as an LMS
- Experience developing career frameworks to support and scale team development
- Experience working with G-Suite tools (Google Drive, Google Docs, Google Sheets, etc.)
Where You’ll Work
- Loopio is a remote first workplace that operates under a Hub Region Model. We recognize the advantages and flexibility of working remotely and we integrate that into the way we work!
- Right now, Loopio has one central Hub which is our Toronto Hub Region and our teams mostly work regular business hours in the EST time zone.
- Loopers and future-Loopers can live anywhere within a 300km/185 mile radius of Toronto (within Ontario).
- You’ll collaborate with your team largely remotely – we’re all just a Zoom call away!
- Loopio headquarters is at our beautiful Kensington Market office in downtown Toronto. When it’s safe to do so again, you’ll have the option of working where you work best – whether that be majority at home or hot-desking at the office whenever you’d like.
- When we are able to do so, we will also have the opportunity to make in-person connections at our Toronto office or during organization-wide events such as our Annual Retreat or Loopicon.
We recognize that all too often, potential candidates don’t apply for a position simply because they don’t hit every single criteria included in the job description—particularly members of underrepresented groups.
Whether or not your experience checks off all the boxes on a job posting, we still encourage you to apply to ensure that your application receives a review from our team. We understand that a resume can only showcase so much during the applicant stage, so we’ve created prompts in the application for you to share more about yourself. If you’ve made a career transition (or a few!), you’re self taught in a new role, or you have skills/experience you’d like to highlight, we want to hear more about what you could bring to the table.
Loopio is an equal opportunity employer that is deeply committed to building equitable workplaces that are diverse and inclusive. We actively encourage candidates from all backgrounds and lifestyles to consider us as a future employer. Please contact a member of our Talent Experience team ([email protected]) should you require accommodations at any point during our virtual interview processes.