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Job description
Inside Sales/Customer Service Representative
Lorenz is a single source manufacturer of several products that are ideal for pneumatic conveying and bulk handling systems: Valves & Gates, Couplings, Elbows, Fittings, Cyclones, Iris Valves and Custom Fabrications.
Our Mission: An award winning manufacturer of pneumatic conveying components and accessories, Lorenz Conveying Products delivers the highest level of customer care in the industry while working within the ISO9001-2015 program. With over 40 years of experience serving the plastics & packaging, chemical, grain milling and food industries our mission is to provide customers with strategic counsel and solutions that ensure business’ keep flowing. At Lorenz we focus on relationships and excellence in customer service to drive business growth.
Our goals are:
-We focus on relationships to generate growth
-We provide solutions that work
-We are dedicated to company culture, technology and continuous improvement
-We always smile on the phone.
Major Job Duties:
-Frontline contact with customers handling customer enquiries/orders.
-Prepare quotations.
-Contribute to the overall success of the sales team
-Miscellaneous duties as assigned
Minor Job Duties:
-Order entry
-Order tracking/updates
-Price list updates
-Communicate with manufacturing/warehouse as required
-Attend sales meetings.
-Attend training sessions
-Attend Trade Shows as requested
-Provide customer feedback to applicable departments
Hours of work: Monday to Friday 40 hours, ½ hour for lunch
Compensation – Salary plus monthly sales bonus
Benefits available after 6 months employment
Job Types: Full-time, Permanent
Salary: $55,000.00-$62,000.00 per year
Benefits:
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Cobourg, ON: reliably commute or plan to relocate before starting work (preferred)
Experience:
- sales: 1 year (preferred)
