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Job Description
Do you want to be part of a team where people intentionally show up for each other without hidden agendas or motives? Are you looking for an organization that is generous with praise and celebrates successes? If you answered yes to both questions, then keep reading!
Who is MacLellan Integrated Services?
Offering a range of services including Critical Process Cleaning, Building & Process Equipment Maintenance, HVAC & Mechanical, Production Support, and Wastewater Management; MacLellan is Best People, Best Systems, Best Results. We are one team. We bring people together who share our values:
Trust | Integrity | Responsibility | Community | Excellence
and help them discover and achieve their potential. We do this by being accountable to each other, being open to new ideas, and taking action to improve conditions, situations, and surroundings. From our Team Members to our President, everyone has a voice at MacLellan. Our team leads us and shapes our future!
Who are You at MacLellan?
As the Contract Manager, you are a part of BEST PEOPLE, responsible for the management and development of a team of supervisors and team members. You will oversee safety, quality, service deliveries, and cost KPIs to ensure the BEST SYSTEMS and deliver to our clients the BEST RESULTS!
Enforcing company policies, including corporate accounts and contracts with clients;
Leading the fulfillment of MacLellan – Vision, Mission and Strategic Objectives;
Executing the tactics to accomplish MacLellan strategies and goals;
Creating a team of Assistant Managers, Group Leaders, Team Leaders dedicated to strategically moving MacLellan to a higher level of performance;
Cultivating long-lasting mutually beneficial partnerships with various clients;
Executing and complying with the human resource strategy that characterizes a learning organization;
Preparing the annual $3.1 site budget, budget narratives, and all quarterly forecasts;
Leading, inspiring & guiding a team of 50 Employees (consisting of Team Members, Team Leaders, Group Leaders and Assistant Managers) in performance of duties in a safe, cooperative & team oriented environment;
Meeting or exceeding budgeted and new business gross margins;
Nurturing the growth of talent to create succession planning that will support MacLellan US and MacLellan Canada’s growth;
Leading by example to create a companywide culture with safety as the top priority;
Being viewed as a professional leader of MacLellan at all times by both the employees and the business community; and participating actively in the growth creation of MacLellan’s best practices.
Leading a team to minimize downtime within the Toyota paint shop;
Ensuring systems are in place to continuously improve quality KPI in the paint shop – working with the customer’s (Toyota Assembly Plant) key contacts;
Recording/tracking downtime data to develop corrective actions / countermeasures that will continuously improve delivery of services supporting production objectives.
What are the skills necessary for success?
Excellent interpersonal and customer service skills
Excellent team builder and passionate leader
Excellent verbal and written communication skills
Excellent organizational skills and attention to detail
Ability to prioritize tasks and to delegate them when appropriate
What education and experience are needed for success?
Trade diploma/certificate
Minimum 6 years of proven success in account management in the automobile industry;
Knowledge of continuous improvement activities and lean manufacturing;
Demonstrating integrity and leadership skills; and
Computer expertise in MS office suite.
What can you expect in return for your commitment to MacLellan?
You can expect a culture where we make each other look great by having each other’s back. You can expect a culture where we are transparent as an organization and open with each other, always working as a team to help one another. You can expect a culture where we take our work seriously, but not ourselves.
