Log In
Sign Up
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.
Working Arrangement
Hybrid
Job Description
The opportunity
The incumbent will be part of FP&M Treasury Processes team leading and supporting initiatives involving Treasury cash management, accounts payable and bank reconciliation functions. Their primary responsibility is to lead and support Treasury systems initiatives, find opportunities for improvement, proactive plan and execute enhancements and provide guidance to the team. This involves vendor/in-house application deployment, onboarding of business processes to ERP, enhancements, steady state support, troubleshooting problems, identifying opportunities for increased effectiveness or efficiency in Financial and Treasury processes.
Responsibilities
-
Provide leadership in Business Analysis function by working with the Global Treasury cash operations to define and refine requirements /specifications, data transformation, process re-engineering, automation, configurations, support functional and integration testing, implementation and production support.
-
Closely work with the IS teams to explain and clarify the technical specifications and rationale in order to help create solutions that would meet business needs.
-
Proactively identify opportunities, lead planning and execution of process improvement initiatives.
-
Communicate effectively to all levels of the management to report project status and critical issues requiring their attention.
-
Create and maintain thorough and accurate project documentation (including functional and technical design specifications) according to the project management methodologies.
-
Lead testing by preparing required test plans/matrices and executing functional and system integration testing of the application.
-
Project manage small to medium initiatives (as required) according to the established project management methodologies.
-
Foster tech savvy culture that strives for continuous improvement.
-
Support development of strong team by providing coaching and guidance to team members
How will you create impact?
The position reports into AVP, FP&M Treasury Processes. This roles is critical to developing and enhancing robust and forward looking Global Treasury Cash Management infrastructure to facilitate timely payment and collection processes and bank reconciliation activities.
What we are looking for
-
Minimum 5 years of professional experience in leadership role supporting business systems analysis function involving process re-engineering, transformation, and automation.
-
Hands-on experience in working with IT teams for developing system solutions.
-
Capability to independently learn new systems / technology.
-
Exceptional analytical, diagnostic, and problem-solving skills.
-
Experience with citizen developer tools like Power Apps, Power BI, or Alteryx is a plus
-
Ability to lead in a dynamic, fast-changing environment
-
Aptitude to work under tight deadlines, handle multiple tasks and manage ambiguity
-
Strong organizational skills (ability to prioritize and work on multiple tasks with competing priorities)
-
Flexible and adaptable when dealing with change
-
Comfortable analyzing and organizing large volumes of data
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.
Manulife is an Equal Opportunity Employer
At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .
Salary & Benefits
The annual base salary for this role is listed below.
Primary Location
CAN, Ontario, Toronto, 200 Bloor Street East
Salary range is expected to be between
$82,500.00 CAD – $148,500.00 CAD
If you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.
