We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.
Working Arrangement
Hybrid
Job Description
The IT Finance team is responsible providing financial advice to all areas of IT including the Global Chief Information Officer (CIO) and the Global CIO Leadership team, delivering accurate and comprehensive financial data and reports on expenses/expense performance, maintaining expense policy and accounting systems as well as building and maintaining a strong internal control environment to support risk management and the attainment of business objectives.
Manulife’s global technology function has $1.8bn of annual direct operating spend in Information technology, infrastructure and related initiatives. The IT expense base is spread across 5 segments (Asia, Canada, Corporate, US, and Global Wealth and Asset Management), multiple business divisions, multiple shared service centers and numerous product lines globally. The expense base is complex and spans over 12 000 FTEs, 1500+ applications and 500+ vendors.
Key responsibilities:
Manager, GWAM IT Finance is a key role on the IT Finance team, responsible for supporting the consolidated FP&A for IT function of Global Wealth Asset Management. The core accountabilities are:
Reporting: Lead the production of consolidated financial reports and analysis for the GWAM IT function. This includes closed loop reporting on progress against targets, and overall success of the program in driving expense management and savings.
Financial Planning & Forecasting: Support the annual financial planning process and monthly forecasting for the IT function including project management and coordination, analysis and messaging for consolidated results, and developing guidance and ensuring consistency of approach and tools across the business divisions.
Analysis: Perform key financial analysis for the Global CIO, Segment CIOs, CFOs, and GMs on an ongoing basis. While involving many of the above items (budgeting, reporting, etc.) it also entails producing in-depth analyses/forecasting/recommendations for targeted expense items, cost benefit analyses, fixed/variable costing, vendor analyses, offshoring assessments, and staffing models.
Business Partnering: Point of contact to GWAM IT Strategy, GWAM Expense and Global IT teams including financial analysis and advice for critical initiatives, analysis and management/board reporting. It will also support Business Architecture for financial analysis of architecture optimization opportunities.
Transformation – Work to continuously improve processes to gain efficiency in production, standardize and enhance quality of information. Support implementation of the Expense Finance in Transformation program for the IT Finance team.
This role will require fostering strong relationships across the IT Finance team and the Asia Finance team and will be a key point of contact for the Expense Shared Service team and functional partners in Strategy.
What motivates you?
You obsess about customers, listen, engage and act for their benefit.
You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
You thrive in teams and enjoy getting things done together.
You take ownership and build solutions, focusing on what matters.
You do what is right, work with integrity and speak up.
You share your humanity, helping us build a diverse and inclusive work environment for everyone.
What we are looking for
Financial planning & analysis experience
Preference for individuals with knowledge of IT function, capitalization, shared service, allocations and project accounting
Knowledge of sound business practices and controls, and accounting/audit principles.
Strong interpersonal skills and collaborative approach.
Strong written and oral communication skills.
Ability to communicate complex concepts and results in a clear, concise, easy to understand manner
Excellent analytical and problem-solving skills
Financial modeling skills
Accounting and systems knowledge [IFRS, SmartView and PowerBI preferred]
Ability to multi-task and manage priorities in a demanding and result-oriented environment
Strong project management skills
Great teammate, collaborative, self-starter, well-organized, innovative, and high level of initiative
Professional accounting designation (CPA, CA, CGA, CMA) preferred with 5+ years of related experience
What can we offer you?
A competitive salary and benefits packages.
A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
A focus on growing your career path with us.
Flexible work policies and strong work-life balance.
Professional development and leadership opportunities.
Our commitment to you
Values-first cultureWe lead with our Values every day and bring them to life together.
Boundless opportunityWe create opportunities to learn and grow at every stage of your career.
Continuous innovationWe invite you to help redefine the future of financial services.
Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.
Championing Corporate CitizenshipWe build a business that benefits all partners and has a positive social and environmental impact.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.
Manulife is an Equal Opportunity Employer
At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .
Salary & Benefits
The annual base salary for this role is listed below.
Primary Location
CAN, Ontario, Toronto, 250 Bloor Street East
Salary range is expected to be between
$82,500.00 CAD – $148,500.00 CAD
If you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.
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