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Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you.
Working Arrangement
At Home
Job Description
Are you someone who thrives in a role that engages both your analytical, problem solving and client focus approach? Do you enjoy building relationships and offering financial solutions to help clients achieve their broader financial goals?
Our Manulife Bank team has an immediate opportunity for a Manulife Bank Mortgage Specialist supporting Western Canada.
As a Mortgage Specialist, you will be responsible for selling Manulife Bank financial solutions directly to clients and in collaboration with financial advisors. This is a rewarding fully remote work opportunity!
Who are we looking for?
You are a consultative and engaging ambassador for our Bank products who knows how to get things done while maintaining and fostering meaningful relationships. You add value by bringing your banking knowledge into the regional marketplace and helping others understand that managing money doesn’t need to be complicated.
Your exceptional ability to build relationships and provide an excellent customer experience will be beneficial as you:
Sell and promote Manulife One, Manulife Bank Select and associated lending solutions such as credit cards and creditor mortgage insurance to new clients referred to Manulife Bank from advisors or through your own self-originated consumer direct client base
Ensure seamless receipt and packaging of all required mortgage documents from clients to ensure timely, efficient, accurate flow of business to the appropriate servicing unit for approval;
Work with existing Manulife Bank clients to transfer their Manulife Bank mortgage to a new property or increase their borrowing limit
Partner with other banking representatives to build advisor interests in Manulife Bank products and solutions;
Act as a conduit for feedback from the field by identifying ideas for improving existing products and services and new product opportunities;
Special Condition: Travel may be required to fully service some mortgage client sales.
Qualifications:
Solid underwriting experience with residential mortgages (3-5 years);
5 or more years of financial services experience is preferred or in a sales/service capacity;
Proven consultative sales capability – including establishing a relationship with the client, conducting needs analysis and presenting solutions with strong closing and servicing skills;
Aptitude for learning and utilizing technology for business purposes;
Exceptional oral and written communication skills to translate complex technical issues and business definitions into concepts and procedures readily understood and accessible to a general audience;
Analytical and decision making skills;
Effective change management and organizational skills in order to manage fluctuating workloads;
Excellent customer and relationship management skills;
Highly developed influencing and negotiation skills.
If you have a passion for sharing knowledge, providing advice and offering support with a focus on providing unique customer solutions, we want to meet you!
We offer a competitive base and performance incentives, comprehensive benefits package, training and ongoing coaching and corporate support.
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Every career at Manulife/John Hancock provides the opportunity to learn new skills and move your career forward. Ready to make an impact somewhere? What are you waiting for? Apply today.
About John Hancock and Manulife
John Hancock is a unit of Manulife Financial Corporation, a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States, and Manulife globally, including Canada, Asia and Europe. We provide financial advice, insurance and wealth and asset management solutions for individuals, groups and institutions. Assets under management and administration by Manulife and its subsidiaries were CAD$1.3 trillion (US$1.1 trillion) as of June 30, 2021. Manulife Financial Corporation trades as MFC on the TSX, NYSE, and PSE, and under 945 on the SEHK. Manulife can be found at manulife.com .
One of the largest life insurers in the United States, John Hancock supports more than 10 million Americans with a broad range of financial products, including life insurance , annuities , investments , 401(k) plans , and education savings plans . Additional information about John Hancock may be found at johnhancock.com .
Manulife is an Equal Opportunity Employer
At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact [email protected] .
