Maple Leaf Foods Looking for Supply Chain and Collaboration Manager – US at Mississauga, ON Full Time

The Opportunity:

This individual has ownership of the end-to-end supply chain strategy across the US. The mandate of the individual will be to optimize the network to service all MLF brands across the US to meet service and on time delivery targets and support of our US Sales team to deliver rapid US growth. Specifically, this role will manage the process and costs within the US supply chain network, own the Supply Chain portion of launches, and lead collaboration with specified customers. Finally, this individual will be responsible for scorecarding and providing root cause and corrective action in regards to supply chain activities within the US.

Snapshot of a Day-in-the-Life:

• Ownership of all US Supply Chain strategy from demand planning and then from production completion through to customer delivery.
• This individual will have direct ownership of Demand, Deployment/Inbound logistics, Fulfillment and Order Management/Outbound logistics in coordination with the functional supply chain department leads across MLF.
• Support team to ensure that there is weekly monitoring, review and feedback of US forecasts, supply levels, supply positioning and production planning to meet future US orders
• Partner with QA and Regulatory to ensure to ensure that the deployment of product to the US is predictable while ensuring MLF’s Food Safety Promise is exceeded.
• Own relationship with supply chain leads at several customers, as it pertains to the demand through order fulfillment process.
• Monitoring and engagement in issue resolution impacting MLF’s ability to fulfill US orders and deliveries.
• Own US network process and cost review to look for opportunities to find synergies across the MLF brands.
• Review performance, optimization opportunities and profitability of US distribution network across MLF’s brands and customer mix. Additionally, the individual will lead changes to improve efficiency, lower cost or drive improved performance
• Lead Weekly Scrum with relevant stakeholders to measure performance on agreed to KPI’s, address supply or delivery issues
• Weekly review of US inventory levels (aging and constrained) in order to eliminate OCD by working closely with sales and customers to move all stock prior to distressed sales.
• Own IBP Customer forecast with ongoing review with demand team of metrics including forecast accuracy, bias, and feature post-mortems.
• Work with Category Demand planning team to ensure that the 4-18 month IBP plan reflects the details of the US Market.
• Work with the Director, Supply Chain – US to provide input and supply chain stewardship to ensure successful launch of new items and customers in the U.S. marketplace. Co-ordination of multiple internal functions to accomplish the above.

Accountabilities:

• Provide direct coaching and feedback to direct reports (Demand Planning, Fulfillment, and Order Management) to support their day to day responsibilities as well as their ongoing personal development
• Manage career planning of direct reports through annual PAD process and MySuccess platform
• Actively participate in the annual LTR process to develop broader ML Supply Chain talent
• Educate all functions and individuals that support the US understand the complexities within the process to ensure a seamless customer experience.
• Own US SC performance in a single scorecard/communication outlining both successes and opportunities.
• Support both the external customer and internal sales team relationships by being the primary point of contact representing the end-to-end supply chain for MLF.
• Lead monthly reviews of Customer Metrics or Scorecards with Sales Leads, Brokers, and Customer’s Supply Chain
• Works with team to review order vs forecast variance including closely monitoring draws against new launches.
• Closely monitors KPI’s and trends to put root cause and corrective action in place to ensure flawless execution
• Works with transportation team to measure and discuss actions ensure that transportation carriers exceed target expectations.
• Support Category Sales Development for USA Customers/SKUs, which includes alignment with Sales VP on priorities and allocations
• Identify and mitigate possible supply constraints directly with supply planners
• Ensure effective and timely communication of supply concerns or opportunities with all stakeholders.
• Collaborates with Sales, Supply Planning & Specialty Sales to proactively mitigate Distressed Sales.
• Be informed of customs compliances processes and engage when required.
• Works closely with Customs Compliance when issues arise
• Support the introduction of innovation by reviewing product logistics specifications and ensuring product design meets logistics requirements for storage and delivery to customer expectations.
• Works with Demand, Deployment, Transportation,3PL and Order Management Leadership to ensure consistent best practices are leveraged in the US business.

What You’ll Bring:

• University degree in a related field, preferably in business.
• 3-5 years’ experience in a supply chain leadership role
• 7-10 years of progressive experience in demand forecasting, inventory planning and order management
• Ability to travel within both Canada and the United States
• Character traits that include Drive for results, Courage to take bold steps, Collaboration evident in past work
• Previous experience negotiating and collaborating with the manager and director level at the customer
• Exceptional ability to provide decisive leadership while influencing others
• Thorough knowledge of Supply Chain management principles
• Strong knowledge of US Logistics / 3PL providers
• Outstanding analytical and problem-solving skills
• Superior organization skills with the ability to manage multiple competing projects
• Excellent communication skills (listening, oral and written)
• Must be externally focused and have a strong bias for action
• Highly motivated to succeed, meeting both MLF and customer expectations
• Advanced Computer Skills in Microsoft Office, Excel
• Thorough understanding of and experience with IBP
• Experience with six sigma methodologies, concepts, and tools would be an asset
• APICS, CPIM, or other certification is valued

What We Offer at Maple Leaf Foods:

• Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America.
• An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best.
• A hybrid work model that embraces remote work for eligible roles, helping team members achieve work-life balance—combining the best of both spending time working remotely, benefitting from focus time, and purposeful collaboration in the office setting.
• Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment.
• Defined Contribution Pension Plan with company matching that starts on your first day of employment.
• Learning and development opportunities, including workshops, ‘speaker series’ events, and resources that allow you to develop your skills and progress your career.
• Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional certification, or trades programs.
• Supporting our deep commitment to community impact, we offer up to two paid days annually to volunteer at a cause of your choice.

About Us:

We’re a carbon neutral food company on a purposeful journey to Raise the Good in Food through better nutrition, safer food and workplaces, more humane animal care, and environmental sustainability efforts that protect our planet. We care about our communities and commit to reducing food insecurity in Canada. Join us on the journey. Let’s build a better future, together.

We’re passionate about food. For more than 100 years, we’ve made delicious, healthy protein that Canadians love under iconic national and regional brands, like Maple Leaf®, Schneiders®, and Greenfield Natural Meat Co.® We’re on a journey to become the most sustainable protein company – not just in Canada – but on earth.

• We are carbon neutral.
• We are one of the only food companies in Canada to set science-based targets.
• We aim to reduce our environmental footprint by 50% by 2025.

We’re a global food company with more than 13,500 team members. We operate sites in 20+ locations across Canada. We also have locations in the U.S. and Mexico, and do business in Asia.

A diverse and inclusive work environment

Championing diversity and inclusion is a critical component to advancing our collective purpose and vision and living the Maple Leaf Leadership Values. We believe in building, investing in, recognizing, and rewarding remarkable people who value an inclusive workplace, embrace all forms of diversity, and commit to including every voice in our collaborative environment. We’re so much stronger when we know we’re accepted and valued for who we are and what we each bring to the workplace.

We embrace a strong, values-based culture

Our eight Leadership Values are our north star. They guide the decisions we make for all our stakeholders: our consumers, our customers, our people, our communities, our shareholders, and the environment.

• Doing What’s Right
• Shared Value
• High Performance
• Diverse and Inclusive Teams
• Disciplined Decision Making
• Our Accountability
• Intense Curiosity
• Transparency and Humility

Maple Leaf Foods is committed to ensuring the health and safety of all our employees. As part of this commitment, we have adopted a number of COVID-19 safety measures, including a requirement for all employees to be fully vaccinated by March 31, 2022 and to show proof of vaccination. In keeping with this policy, successful candidates will need to provide proof of vaccination by March 31, 2022 (or prior to their first day of work if the start date is after March 31, 2022). We will of course consider accommodations for anyone unable to be vaccinated following human rights and other applicable laws
We thank all applicants for their interest in exploring employment opportunities with Maple Leaf Foods; however, only those selected for an interview will be contacted. Applicants may be subject to a background check and must meet the security criteria designated for the position.
Championing diversity and inclusion is a critical component to advancing our collective purpose and vision, living the Maple Leaf Leadership Values, and delivering winning results. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired; please contact our Talent Attraction Team at [email protected].

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