Marsh Looking for Client Relationship Management – Senior Analyst at Toronto, Ontario, Canada Full Time

Every day, marine and transport companies deliver what the world depends on, and every day these companies confront a new world of risk domestically and internationally. While facing the pressures of a constantly changing economy, marine and transport organizations must also grapple with shifting global trade landscapes and changes in foreign insurance regulations.

Marsh’s Global Marine, Logistics and Transportation Practice is a leading provider of risk management solutions to this dynamic industry in Canada and a leading provider of premiums in the insurance marketplace. We have decades of experience servicing the risk management needs of the transport industry and addressing the unique challenges of transportation companies at all stages of growth.

Marsh is seeking candidates for the following position in Toronto:

Client Representative

What can you expect?

• As a member of the broking team within the Marine, Logistics and Transportation Practice, you would help provide the expertise to service our clients
• You’ll be responsible for leading the advice, service, and solution activities for clients within transportation specific product lines in collaboration with the client executive, advisory leader, practice leader, transaction specialist, product, or transportation industry specialist, and/or carrier
• You’ll be viewed as a trusted business advisor by clients through effective dialogues that nurture the client relationship, demonstrate practice expertise and ability to tap into the breadth and depth of Marsh’s zonal, national, and global resources
• You can rest assured a high value is placed on diversity and we work to foster understanding, inclusion, and innovation in the workplace
• You will be doing impactful, challenging work, and can look forward to a career with many opportunities to learn, grow, and advance

What is in it for you?

• A company with a strong brand and strong results to match
• A culture of belonging, innovation, collaboration, internal mobility, and extraordinary career opportunities through our four businesses: Marsh, Mercer, Guy Carpenter, and Oliver Wyman, each consistently ranked the industry leader in their fields
• Employee Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organizations
• Competitive pay (salary and bonus potential), full benefits package – effective starting Day 1! (Medical, dental, vision, STD/LTD, life insurance, RSP (Retirement Savings Plan) or TFSA (Tax Free Savings Account))
• Tuition Reimbursement plan and participation in our Employee Stock Purchase Plan
• Generous paid time off for vacation, sick days, company holidays (with early dismissal), floating holidays, and time to give back to your community; flexible work culture

We will count on you to:

• Develop a deep understanding of the clients’ business, strategic priorities, risk strategies and risk management needs
• Utilize risk expertise and knowledge of industry and markets, review clients’ exposures and loss experience; analyze risks and develop solutions for client’s needs
• Develop and execute a renewal/placement strategy in conjunction with the Placement Specialist, Advisory Leader, and Client Executive
• Work in partnership with Placement Specialists to receive, negotiate and evaluate quotes from carriers and present to clients
• Build and maintain relationships with clients, and serve as their primary contact
• Review policies and endorsements, and initiate draft recommendations for corrections or enhancements to coverage
• Work with Client Executive to determine the impact of solutions and articulate value to client
• Create and present renewal proposals to existing clients and participate in presentations to prospective clients
• Contribute to retention through high quality and timely service

What you need to have:

• Ideally 2+ years of commercial insurance or relevant experience
• Strong knowledge of applicable industry and markets, along with strong risk service and solution delivery skills
• Exceptional customer or client service experience
• Excellent verbal/written communication skills
• RIBO license or ability to obtain one within 90 days of hire
• Proficient in MS Office – Word, Excel, PowerPoint, and Outlook

What makes you stand out:

• Bachelor’s degree
• Experience working in transportation

Marsh is the world’s leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy, and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and Twitter.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, Marsh McLennan will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need, please contact [email protected]

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local based teams will identify at least one “anchor day” per week on which their full team will be together in person. office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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