Meal Prep Ottawa Looking for Customer Service/Administration Full Time

Job description

Meal Prep Ottawa is a meal delivery service dedicated to wholesome foods with an experienced culinary team preparing each meal to the highest standards. We are a proudly Canadian company that started right here in Ottawa and continue to grow and strengthen our roots within our community.

Overview

The Customer Service Representative responsibilities include preparing reports and maintaining appropriate filing systems. The ideal candidate should have excellent oral and written communication skills and be able to organize their work using tools, like MS Excel and office equipment. The CSR will provide customers with friendly and professional service; and will process customer orders in an efficient manner. The CSR should ensure the efficient and smooth day-to-day operation of our office, ensure accurate cash-handling procedures at all times through company practices and actively contribute to an environment of employee and customer engagement.

Job Description

• Write and distribute email, correspondence and forms
• Answer and direct phone calls
• Prepare regularly scheduled reports
• Process customer transactions and maintain front end department merchandise
• Maintain office policies and procedures
• Provide support to clients and maintain contact lists
• Act as the point of contact for internal and external clients
• Adhere to, and implement all applicable company standards
• Other duties as required

Job Requirements

• Knowledge of office management systems and procedures
• Proficiency in Microsoft Excel, Shopify experience an asset
• Working knowledge of office equipment
• Excellent time management skills and the ability to prioritize work
• Attention to detail and problem solving skills
• Excellent written and verbal communication skills
• Strong organizational skills with the ability to multi-task
• Ability to work independently in a fast-paced environment

Job Types: Full-time, Permanent

Salary: From $20.00 per hour

Benefits:

• Casual dress
• Dental care
• Discounted or free food
• Extended health care
• Life insurance
• On-site parking
• Vision care

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Nepean, ON: reliably commute or plan to relocate before starting work (required)

Experience:

• Customer service: 2 years (required)
• Food service: 2 years (required)

Work Location: In person