Medicentres Canada Inc Looking for Senior Manager – Occupational Health and Commercial Services at Calgary, Alberta, Canada Full Time

Job Type: Full Time – Hybrid

Schedule: Monday to Friday 8:30 AM – 4:30 PM, Occasional Evenings and Weekends as needed

COMPANY INFORMATION:

Looking to make a difference? Looking to join an incredible team?

Medicentres is a growing network of professionally managed healthcare clinics dedicated to providing accessible healthcare to patients across Alberta, Saskatchewan, Manitoba, and Ontario.

Regardless of your role, every person at Medicentres is an integral part of our customer-first team and is guaranteed to make an impact on the lives of Canadians. Medicentres is seeking to change the way healthcare is delivered in Canada by using technology to improve the patient experience.

By choosing to belong at Medicentres, you will join a team of passionate, like-minded people enjoying a challenging and rewarding career in the ever-changing health care industry. It starts with you. That’s a simple sentence but it says a lot. It reminds each one of us that what we do matters.

JOB PURPOSE:

Reporting to the General Manager and serving as a member of the Medicentres’ Senior Team, the Senior Manager, Occupational Health and Commercial Services is responsible for growing and managing the Occupational Health division and driving new commercial opportunities across the Medicentres network.

Within Occupational Health, they will be responsible for the day-to-day management of the Occupational Health business (including P&L responsibility and people management). They will also be tasked with identifying and actioning opportunities for organic and inorganic growth, which could include in-market business development (new clients and expanded business with existing clients), developing new services, opportunities for geographical expansion (including integration and growth of new and existing businesses in Ontario and Quebec), and partnerships/acquisitions. They will work collaboratively to create synergies with the primary and specialty care divisions, both from a staffing and operational point of view, as well as identifying opportunities to leverage ELNA’s physical network of primary and specialty care clinics.

• Note: this is not a traditional health and safety role. This role supports our Occupational Health teams, which provides occupational medical services, e.g. drug & alcohol testing, pre-employment medicals, audiometric testing, etc. to external companies. The role requires a heavy focus on business development. The ideal candidate will have a business development/ sales background.

In addition, they will be responsible for working with ELNA’s Vice President, Business Development to develop and bring to market other commercial opportunities within Medicentres’ primary and specialty care division, which could include new commercial partnerships, opportunities for non-physician led services, and/or the introduction of new revenue-generating services for Medicentres’ physicians.

PRINCIPAL RESPONSIBILITIES:

Occupational Health:

• Lead the Occupational Health Division at Medicentres / ELNA Medical.
• Responsible for overall management, including management of the P&L, staffing, and operations (in coordination with the Regional Operations Managers (ROMs) in the Primary and Specialty Care Division).
• Responsible for building and maintaining relationships with the physicians that support the Occupational Health division.
• Responsible for client management, growth strategy, and continued development of the division.
• Responsible for the integration of any existing or new occupational health clinics within ELNA.
• Lead the sales effort for Occupational Health services within Canada, identifying local, regional, and national opportunities for growth, including organic and inorganic opportunities.
• Prospect for additional Occupational Health clients via networking with potential client corporations through Conventions, applicable Business Associations, social media platforms, and cold calls.
• Respond to RFPs and other inquiries from prospective clients.
• Grow the Occupational Injury Service (OIS) business at Medicentres in Alberta and identify opportunities to work with Workers’ Compensation organizations across Canada.
• Identify opportunities to deliver services across ELNA’s primary and specialty care network of clinics and points of care.
• Performance manage the team and take responsibility for integration into Medicentres and team / individual development.
• Manage all relationships and partnerships with TPAs.
• Manage and achieve Occupational Health KPIs as set by the company.

Commercial Services:

• Working with the leadership of the primary and specialty care division, identify and develop new opportunities for growth in the network (either through physician-led or non-physician led services).
• Example opportunities could include:
• Introduction of non-insured services (aesthetics, non-insured testing, wellness, allied health, immigration, etc.).
• Introduction of new insured services (phlebotomy, monitoring or diagnostics, etc.).
• Establishment of partnerships with other health system stakeholders.

KNOWLEDGE, SKILLS AND EXPERIENCE:

• The ideal candidate for this role will have 5+ years experience in a leadership/ business development/ sales role with a demonstrated knowledge of customer needs and trends as well as the ability to develop and execute on sales plans and to meet aggressive sales targets.
• Experience working in Occupational Health (either internally within an organization, or with an external service provider) is considered an asset.
• Experience in managing strategic client relationships and in developing new revenue streams from those existing relationships.
• Experience working with/for private/public healthcare/clinics.
• Experiencing managing a team, ideally distributed across several geographies (including performance management and development).
• Demonstrated ability to promote the company’s services through effective market engagement including cold calling, emailing, and contributing to sales pitches and introduction calls.
• Experience managing a P&L and ability to understand financial statements.
• Demonstrated critical thinking to analyze new business opportunities and create a business case while evaluating ROI.
• Demonstrated ability to analyze new business opportunities and present to the CEO / Senior team for review.
• Superior skills working with Microsoft Office Suite: Word, Excel, PowerPoint.
• Demonstrated ability to work in Cross-Functional Team Environments.
• Demonstrated ability to manage Projects to bring them to fruition within designated timelines.
• Demonstrated exceptional attention to detail and quality control.
• Ability to work in a fast-paced environment and manage multiple tasks and changing priorities.
• Ability to work independently and take full ownership of activities.

Education/ Certifications

• No formal education requirement. Bachelor’s Degree in a relevant field an asset.

We appreciate your interest in working Medicentres Canada. Only those applicants selected for interviews will be contacted. Final candidates for this position may be required to undergo a security screening, including a criminal records check. To learn more about us, visit .

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